TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Jan 06, 2010 6:13 pm
spinpalacescam, Hi, Sorry for your troubles.
If you get "put off" from online casinos for good, it will probably save you a lot of money in the long run!
The casinos always say that you can keep what you win, but that does not mean there is not a maximum cashout rule. What casino could stay in business if they gave everyone free money and the players could all win thousands? The devil is in the details, in this case the "fine print". I am almost certain this $20 free has a maximum cashout rule, but maybe not.
As far as support telling you Congrats... they are just support people. The cashout has to be approved by the security department, so I doubt the people giving you the congrats had any idea the cashout would be denied by the security department. Support people usally have limited access to accounts and information.
As far as free chips and bonuses, it is usally a good idea to stick with slots only. Many of the "microgaming software" casinos tend to have these "irregular betting pattern" rules when it comes to non-slot games, such as roulette. They consider huge bets on table games a way to beat their bonuses. There are whole websites that teach players how to make bets to beat the bonuses, and that is why the casinos made these rules, because they were getting crushed by "advantage players". These rules have been around for at least a few years, but that does not mean I like the rules and this is one reason the "Spin Palace" group is not really promoted at this website. Most casinos that run on non-microgaming software do not allow any table game play when it comes to free plays or free bonuses.
This can be related to "card counting" in blackjack in a las vegas casino. Card counting is not illegal in Las Vegas, but all casinos will kick you out if they think you are card counting. I do not think it is right, but that is what they do.