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TDTAT

Posts: 109270

Joined: Mar 11, 2006 7:06 pm

Posted: Jan 27, 2009 2:01 pm

Gold Rock Casino upgraded to Rival software Janaury 25, 2009.

Gold Rock offers new players $20 free, no deposit bonus casino bonus.
Check the bonus terms in the cashier.

Players who had old accounts with the Wizard software need
to download the casino again and make a new account.

Americans are welcome at Gold Rock Casino, but Kentucky may be excluded.
Some countries may be excluded from bonus, ask casino support.
No Canadians.

Please post a review or comments here if you play at Gold Rock Casino

From Gold Rock Casino- "About Us"

Gold Rock Casino is a fully licensed Online Casino, regulated by Netherlands Antilles and operating under the supervision of the Director of Offshore Gaming.

We adhere to a strict code of conduct and our high level of integrity has earned us the trust and loyalty of our numerous clients.

We utilize state-of-the-art casino systems, provided by the gaming software Rival, which employs high-end encryption protocols and the latest firewall products. Our systems are of the most advanced and secure online systems today.

Gold Rock Casino places customer satisfaction above all else and we strive to establish a trustful relationship with each and every customer. Our expert Customer Support team brings together a large number of experienced professionals, each with a background in support and all with a full working knowledge of our casino.

We are confident that you will enjoy your online gaming experience at Gold Rock Casino, and in our mission to set higher industry standards for products and service, we want to hear from you. Please email or call us at any time to share your experiences and ideas. For general feedback, please contact our Customer Support Manager.

queenmap

Posts: 1752

Joined: Oct 24, 2007 5:39 pm

Posted: Jan 28, 2009 6:25 am

I have to say I downloaded and registered through your banner, and was locked. So I sent an email for a managers review. They were very nice and called me the next day saying they unlocked my account. WOohoo!!

TDTAT

Posts: 109270

Joined: Mar 11, 2006 7:06 pm

Posted: Jan 28, 2009 12:27 pm

queenmap:
I have to say I downloaded and registered through your banner, and was locked. So I sent an email for a managers review. They were very nice and called me the next day saying they unlocked my account. WOohoo!!

Great!

ALSO: No Canadians at Rival casinos after February 1st!

TDTAT

Posts: 109270

Joined: Mar 11, 2006 7:06 pm

Posted: Feb 02, 2009 1:54 am

Canadians are no longer allowed to register at Rival powered casinos.

mistye81

Posts: 1241

Joined: Dec 18, 2008 6:17 am

Posted: Feb 04, 2009 6:34 pm

I downloaded from your banner, and just yesterday made my first deposit. I only deposited $25 and claimed the 100% promotion, I played all day yesterday and I am still playing, I met my requirements and have requested a withdrawal of $200, and left $100 in the account for later. Not bad for $25, and having tons of fun all day. So now I just wait and see how the withdrawal goes.

TDTAT

Posts: 109270

Joined: Mar 11, 2006 7:06 pm

Posted: Feb 04, 2009 6:59 pm

mistye81:
I downloaded from your banner, and just yesterday made my first deposit. I only deposited $25 and claimed the 100% promotion, I played all day yesterday and I am still playing, I met my requirements and have requested a withdrawal of $200, and left $100 in the account for later. Not bad for $25, and having tons of fun all day. So now I just wait and see how the withdrawal goes.

CONGRATS!!!!!!!

mistye81

Posts: 1241

Joined: Dec 18, 2008 6:17 am

Posted: Feb 07, 2009 4:53 am

I got my request for security documents today, and sent them back, did not hear anything from them, now just wait til after the weekend to hear back and make sure everything was accepted. One step closer.

TDTAT

Posts: 109270

Joined: Mar 11, 2006 7:06 pm

Posted: Feb 07, 2009 12:33 pm

mistye81, Great! I would confirm with live chat that the docs were received to be safe

mistye81

Posts: 1241

Joined: Dec 18, 2008 6:17 am

Posted: Feb 07, 2009 6:42 pm

I tried to confirm with Live chat yesterday and was told they couldn't comfirm, but would foreward the request to security, and I would hear back via email, I never heard anything back, so I wrote an email yesterday asking them to confirm they received them, still never heard anything back, so once again today I ask live chat, I was told the same thing, they couldn't confirm, they said that they didn't see where I had sent them in, So I resent them, just have to keep waiting, I hope someone writes me back and lets me know something. I really don't know why they wouldn't have received them, I sent them to the email address they requested I send them to.

TDTAT

Posts: 109270

Joined: Mar 11, 2006 7:06 pm

Posted: Feb 07, 2009 6:55 pm

mistye81, I am sure they have them now.. "not able to confirm" probably means they were sitting in someone's inbox and had not been read yet

mistye81

Posts: 1241

Joined: Dec 18, 2008 6:17 am

Posted: Feb 07, 2009 7:09 pm

Thanks TDTAT, I sure hopes so.

queenmap

Posts: 1752

Joined: Oct 24, 2007 5:39 pm

Posted: Feb 09, 2009 6:56 am

mistye81..congrats on your win. Please keep us updated on your withdrawal as I am thinking of depositing with them.

mistye81

Posts: 1241

Joined: Dec 18, 2008 6:17 am

Posted: Feb 09, 2009 10:44 pm

Thanks queenmap, I haven't heard anything from them yet, I requested the withdrawal on February 4, they requested security documents on February 6, I sent them in, but still have not heard anything as of today February 9. I have asked Live Chat my documents, they say they have now received them, but are currently under review, and I will hear something via email. I am just going to wait patiently as this is my first withdrawal from them. I will let u know when I receive my withdrawal.

TDTAT

Posts: 109270

Joined: Mar 11, 2006 7:06 pm

Posted: Feb 09, 2009 10:46 pm

mistye81, Let us know when you get paid!
I know they will pay, but hopefully it is sooner rather than later!

queenmap

Posts: 1752

Joined: Oct 24, 2007 5:39 pm

Posted: Feb 12, 2009 4:58 am

Good news that they got them Mistye...as you say wait patiently as its your first withdrawal.

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