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Opinions please - regarding New York Casino

tommouk
Posts: 14
Joined: Aug 24, 2006 1:20 pm
Posted: Sep 30, 2006 10:04 am
Opinions please - regarding New York Casino

I was sent a 500% first deposit bonus email, so checked out the website and also asked online support - both of which confirmed to me that blackjack was allowed as a wagering playthrough.

Played by playthrough and got to $380 - but when I tried to withdraw I was told that blackjack is not allowed??? And I was not allowed to withdraw...
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: Sep 30, 2006 12:21 pm
BLACK JACK IS ALMOST never allowed for play!!
It says clearly on the site!! I just looked, says no Blck Jack smile

BLack Jack NEVER ALLOWED at a playtech on bonus and I can think of ONLY
770 who lets you play BJ! Sorry!
This is a good casino, I won $1300 here and was paid 3 days
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: Sep 30, 2006 12:24 pm
I JUST COPIED THIS FROM promo page!!!!!!!!

Unless otherwise stated, this offer may not be combined with any other bonuses offered by New York Casino.
This Play Bonus will be given only once per household and/or per account.
To be eligible for this bonus you must deposit a minimum of 20 €/£/$.

Please Note that any players depositing with $ and €, must wager at least (12) twelve times their deposit and bonus amount before making any cash out. Bets placed on Roulette (all sorts of Roulette), Baccarat (all sorts of Baccarat), Blackjack (all sorts of Blackjack), Craps (all sorts of Craps) or SicBo (all sorts of SicBo) do not count toward the wagering requirement. A player can not make any cash-out until he or she has met the wagering requirement.
tommouk
Posts: 14
Joined: Aug 24, 2006 1:20 pm
Posted: Oct 01, 2006 7:50 pm
Support clearly said Blackjack was allowed - why would I make this up???
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 01, 2006 7:52 pm
tommouk, Send me your acct# and I will try to help you
They very well could have said that, there are some dumb support people at every casino>> LOL
I believe you, dear, just send me your acct# and I will get a manager to help you smile
tommouk
Posts: 14
Joined: Aug 24, 2006 1:20 pm
Posted: Oct 02, 2006 12:11 pm
Thanks! My account number is NYR62928492

But since I played blackjack apparently against the wagering requirement, when you play games that are not in the wagering requirements, your bonus is voided. So I lost my money anyway...
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 02, 2006 12:28 pm
tommouk, Yes but they can look up the chat, and if they made a mistake they can give you bonus to make it up to you smile

The worst thing that can happen is nothing smile
tommouk
Posts: 14
Joined: Aug 24, 2006 1:20 pm
Posted: Oct 02, 2006 4:00 pm
Ok great thanks, you have restored my faith...
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 02, 2006 4:03 pm
tommouk, I have been harrassing them today>>
I just said give a bonus or take a couple hours to look up the chat smile LOL
I hope they will just give you a bonus either way.. but i have no guarantee
smileops:
tommouk
Posts: 14
Joined: Aug 24, 2006 1:20 pm
Posted: Oct 02, 2006 4:49 pm
Ok, thanks for all your help! Wish you luck on your next visit to the casino!
tommouk
Posts: 14
Joined: Aug 24, 2006 1:20 pm
Posted: Oct 03, 2006 10:36 pm
No news as yet - no news is good news right?
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 03, 2006 10:49 pm
tommouk, LOL They sent me an email and I didnt Like the answer
so my reply was rather scathing>> I may have gotten on the S*** list
w/ that email smileops:
if i dont hear anything
back this time, we probably have no outs smile
But I wil try again smile
tommouk
Posts: 14
Joined: Aug 24, 2006 1:20 pm
Posted: Oct 04, 2006 3:09 pm
Hehe - sorry to get you into trouble!

I did get a bonus though $0.01 smile

They also made me a VIP member but dunno if I'll return...

I liked it there too!
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 04, 2006 3:11 pm
tommouk, smileops: I would play elsewhere> Sky Kings or XXL
would appreciate your Business more smile
tommouk
Posts: 14
Joined: Aug 24, 2006 1:20 pm
Posted: Oct 04, 2006 5:25 pm
Thanks, it's not where I play so much - I feel like I should have won that money . . . ;(