Crazy Luck Casino | Free $10 chip | New Rival | USA Welcome

Got it thanks so much!!!!!

Got it also thanks.

I miss the Rivals.....

RGALP, At least you can play here!

Don't miss the free contest for CrazyLuck
http://www.noluckneeded.com/free-contest-crazy-luck-casino-win-50-no-deposit-needed-t12599.html

Please wait for a site operator to respond.

You are now chatting with 'Henry'

Henry: hi

Henry: how may i help you please?

cora e mason: I made a withdrawal request for $250

cora e mason: I wanted to make a deposit

cora e mason: So I cancelled the withdrawal so that I could make another deposit.

cora e mason: Canceling the deposit so I could deposit took $125 away from my funds.

cora e mason: I do not like this.

cora e mason: Are you able to put the $125 back in so that I can request the original $250 withdrawal please.

Henry: please give me a moment

cora e mason: I did not want to play with the withdrawal funds, only to make a deposit.

Henry: I am sorry but as the withdrawal request was of $125

cora e mason: NO

Henry: and that you cancelled already

Henry: and you played with that

cora e mason: That is NOT true

cora e mason: What I am going to do is either you are going to straighten that out OR I am going to post this chat at the gamblers blog I gamble at.

Henry: as per the bonus with which you was playing you can withdraw(4Xbonus+deposit)

Henry: and you made a deposit of 25

Henry: so as per that the maximum you can withdraw was $125

cora e mason: NOW are you willing to look back at the mistake your software may have, the bonus said $250.

cora e mason: Maximum

Henry: which you requested and than cancelled

cora e mason: I only cancelled that so I could make a deposit.

cora e mason: Are you going to fix this?

Henry: no still the bonus says MAXIMUM is 4Xbonus+deposit

cora e mason: WOW

Henry: I am sorry but cancelled withdrawal can't be reversed in your account

Henry: as you played with that

cora e mason: It certainly read different when I claimed the bonus.

cora e mason: I did NOT play with it.

cora e mason: I messaged you as soon as I saw the discrepancy.

cora e mason: NOW I am going to POST this at noluckneeded.com and everyone who is a member there can see that you are not an honest casino.

Henry: you can do that but i told you the right thing which is as per the bonus

cora e mason: No it said $250 maximum

Henry: and you have the read the term and condition before claiming that

cora e mason: That is what I saw and that is what I asked to withdraw.

Henry: i want to repeat again the maximum is 4Xbonus+deposit

Henry: that comes $125

cora e mason: I requested $250 and that went thru because that is what the deal said.

Henry: you requested for $250 but as per the bonus you can withdraw $125 only so rest $125 removed from the account

CoraBets, You needed to do a screen shot of the bous terms in the cashier.

All I know is that the excess of the cashout with a max cashout bonus would have been deducted automatically, so no one at the casino changed it, the system did. If there was a mistake I would need a screen shot of the bonus terms. So which bonus was it? Maybe if you tell me I can download the casino and look up the bonus terms. Rest assured a casino does not care if you cashout $125 or $250 unless it is in the bonus terms... and the live chat guy maybe could not see that at one point you had $250, but the system took $125.

Are you saying the first cashout you made... that you cashed out the max and then reversed it then the $125 was deducted before you played?

If I play with a bonus with a max cashout I can request any amount, even above the limit, but when they process it (after a day or 2), the excess will be deducted, which is what the system did maybe... I can not tell from your chat history.

Anytime you play with any bonus that has a max cashout and you reverse the cashout, the max cashout rule still applies I think... in any case I have no way to know what bonus you claimed, how much you deposited or what the bonus terms are from your chat history.

TDTAT, the promotion said deposit and get 100% bonus and then it said maximum cashout was $250. So when I was over $250, I cashed out for the $250 and lost the overage. Then I wanted to deposit more so I had to cancel the withdrawal request in order to do a new deposit. I did so. In the process, I ended up with $125 plus the $25 I had deposited today. That's when the conversation began. The only stipulation was that you could not use the withdrawal to fund another claimed promotion. I played all the money out and if I haven't already removed Crazy Luck from my computer, I will be doing so immediately.

CoraBets, I really wish you would have just posted your user name and let me email the casino and find out what was going on and left the money there... I don't understand. Never cancel a withdrawal with a max cashout bonus because you can't win more.

Hello,

I have the same with 21Grandcasino.

I don't play with the casino.

Here is a screen shot of there bonus

al48, Thanks but I needed the bonus terms which are listed in the casino cashier... I could not find the bonus terms on the website.

TDTAT:
CoraBets, I really wish you would have just posted your user name and let me email the casino and find out what was going on and left the money there... I don't understand. Never cancel a withdrawal with a max cashout bonus because you can't win more.

cmason is my username, TDTAT

CoraBets, I can't do anything now if you played all the money back.