and they said there 's no level lol , its for that i dont understand... peahaps its new !
wait and see the answer to Megan
Mayan VIP
samsarah1
Posts: 2374
Joined: Oct 17, 2006 10:38 am
Posted: Mar 28, 2008 3:33 am
thanks tawnia but my mail was a mail to mayan also
and they said there 's no level lol , its for that i dont understand... peahaps its new !
wait and see the answer to Megan
and they said there 's no level lol , its for that i dont understand... peahaps its new !
wait and see the answer to Megan
wvguitargirl
Posts: 750
Joined: Sep 20, 2006 6:55 pm
Posted: Mar 28, 2008 12:11 pm
They all share the same customer support, am I right? Or maybe not..LOL
If that's the case, maybe the rep that wrote the e-mail was confused. Who knows..
If that's the case, maybe the rep that wrote the e-mail was confused. Who knows..
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Mar 28, 2008 12:31 pm
wvguitargirl, they share live chat support.
I think the support person who answered samsarah was
not aware of this new program. We will be informed when
Megan responds
I think the support person who answered samsarah was
not aware of this new program. We will be informed when
Megan responds
wvguitargirl
Posts: 750
Joined: Sep 20, 2006 6:55 pm
Posted: Mar 28, 2008 1:00 pm
Ok, well, another question for you then...
They share live support but is the e-mail handled individually by each casino?
Just curious!
They share live support but is the e-mail handled individually by each casino?
Just curious!
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Mar 28, 2008 1:13 pm
Ok, well, another question for you then...
They share live support but is the e-mail handled individually by each casino?
Just curious!
Yes.. when a casino gets an email it is
assigned to someone at the casino.. I think..
jovida
Posts: 869
Joined: May 01, 2006 5:13 pm
Posted: Mar 28, 2008 1:34 pm
Each one of us has our own rep in each casino, you get an email when you first join and it states I will be your representative, remember reading this part of the emails right after joining? LOL
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Mar 28, 2008 1:39 pm
Each one of us has our own rep in each casino, you get an email when you first join and it states I will be your representative, remember reading this part of the emailsright after joining? LOL
That is not exactly true... The person who welcomes
you is not necessarily your personal rep.
VIP players may be assigned reps though.
I always suggest contacting our forum reps, if we have them.
Sloto'Cash: Justine
SimonSays: Kendra
Mayan/Pantasia: Megan
TIV: John
Superior: Syd
CasinoShare/Mondial: Mario
Intertops: simply say "I am a noluckneeded.com member"
samsarah1
Posts: 2374
Joined: Oct 17, 2006 10:38 am
Posted: Mar 28, 2008 6:49 pm
wvguitargirl, they share live chat support.
I think the support person who answered samsarah was
not aware of this new program. We will be informed when
Megan responds
i think too because there s no name to the end of my mail
what mystery !! lol
i just send a mail to megan for that , and also for loyalties program , we have receved any promotion and loyalties and we are friday , well i havent receved , others i dont know
we 'll see its answer , wait !!
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Mar 29, 2008 1:26 am
From Megan at Pantasia and Mayan Fortune
Hi Tawnia,
Sorry for my delay in responding.
The VIP program is the exact same for Mayan Fortune as it is for Pantasia. There was some confusion because the VIP emails went out sort of prematurely for Mayan and it wasnt quite set up properly. Everything has been fixed and should be running smoothly now.
As a quick reference, the levels go like this:
Bronze, Silver, Gold, Platinum, Super Platinum and Elite.
Regards,
Megan
Hi Tawnia,
Sorry for my delay in responding.
The VIP program is the exact same for Mayan Fortune as it is for Pantasia. There was some confusion because the VIP emails went out sort of prematurely for Mayan and it wasnt quite set up properly. Everything has been fixed and should be running smoothly now.
As a quick reference, the levels go like this:
Bronze, Silver, Gold, Platinum, Super Platinum and Elite.
Regards,
Megan
samsarah1
Posts: 2374
Joined: Oct 17, 2006 10:38 am
Posted: Mar 29, 2008 2:20 am
that dont explain why mayan support tell me they havent vip level 
voodookitty
Posts: 4435
Joined: Mar 06, 2006 3:04 am
Posted: Mar 29, 2008 5:50 am
From Megan at Pantasia and Mayan Fortune
Hi Tawnia,
Sorry for my delay in responding.
The VIP program is the exact same for Mayan Fortune as it is for Pantasia. There was some confusion because the VIP emails went out sort of prematurely for Mayan and it wasnt quite set up properly. Everything has been fixed and should be running smoothly now.
As a quick reference, the levels go like this:
Bronze, Silver, Gold, Platinum, Super Platinum and Elite.
Regards,
Megan
Thanks!This is Great information!
I have always wondered!
nettelarr42794
Posts: 4462
Joined: Dec 02, 2005 1:21 am
Posted: Mar 29, 2008 5:56 am
I think I am elite at pantasia, I remember getting elite vip bonuses from them... Of course I love mayan but I am a bigger depositor at Pantasia, they have always been my favorite, but I will now be depositing at other places more to spread my love for Rivals around...
voodookitty
Posts: 4435
Joined: Mar 06, 2006 3:04 am
Posted: Mar 29, 2008 6:05 am
I think I am elite at pantasia, I remember getting elite vip bonuses from them... Of course I love mayan but I am a bigger depositor at Pantasia, they have always been my favorite, but I will now be depositing at other places more to spread my love for Rivals around...
Me Too!
I am Elite, at Both Mayan and Pantasia!
I'll have to say......
When they give VIP Bonuses - they are a very decent, and sometimes surprisingly Large amount!
AND, usually their VIP Bonuses are No max-cashout!
The Paradise Group has been stepping up for me, too!!
Large and no Max-Cashout!
I LOVE Large, No Max-Cashout Bonuses!
nettelarr42794
Posts: 4462
Joined: Dec 02, 2005 1:21 am
Posted: Mar 29, 2008 6:13 am
Yeah I just deposited there tonite but again no win, I have not been doing to well at Rivals lately... I think tomorrow I will try Simon or Pantasia if I am able to, but just lately on a losing streak, but MAYBE tomorrow will be the start of a winning streak... I am only A Silver at Mayan and Lord at Simons and I think 3 of a Kind at Davincis, like I said at least the regonized I am a VIP anywhere you know...
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Mar 29, 2008 11:00 am
that dont explain why mayan support tell me they havent vip level
Yes it does, Emails were sent before the program
was running.. support did not know about it
Megan explains here:
"There was some confusion because the VIP emails went out sort of prematurely for Mayan and it wasnt quite set up properlyEverything has been fixed and should be running smoothly now. "