msfilly
Posts: 1150
Joined: Feb 24, 2005 2:42 pm
Posted: Sep 02, 2007 2:24 pm
TDTAT:
Hello everyone!! Please be patient with RIVAL support
for the next few days.. they are getting hit by Hurricane
Felix in Curacao.. and only a few people could get in to the office
due to the storm
Hi Tawnia,
We are aware of the technical problem with the 5% and we will try and
get this fixed as soon as possible. We also have an issue with support
as Hurricane Felix is rolling over Curacao so can you let your
players know they may have to wait longer than normal for support issues
to be solved.
Thanks
Justine
I posted befor I saw this sorry
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Sep 04, 2007 3:59 pm
nettelarr42794
Posts: 4462
Joined: Dec 02, 2005 1:21 am
Posted: Sep 28, 2007 3:15 pm
yipee I think I should get something for OCT, THANX TDTAT!!!
rsablebomb
Posts: 852
Joined: Sep 01, 2007 5:44 pm
Posted: Sep 28, 2007 3:50 pm
I am just waiting to hear back from justine again. She got back to me yesterday and said they needed a few more things. I sent them and am just waiting now. And now I now I know why they are taking a bit longer. Thank you
slotmom
Posts: 1206
Joined: Feb 04, 2005 9:12 pm
Posted: Sep 28, 2007 3:54 pm
I had looked today and got $10. back on mine
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Sep 28, 2007 5:34 pm
FYI:
The 5% is always credited around the first
week of the month.. does not matter when you joined
the VIP Club. Remember, the 5% is on losses..
you don't get when you are winner for the month
GOOD LUCK!!
nettelarr42794
Posts: 4462
Joined: Dec 02, 2005 1:21 am
Posted: Sep 28, 2007 5:37 pm
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Sep 28, 2007 5:39 pm
nettelarr42794:
TDTAT:
FYI:
The 5% is always credited around the first
week of the month.. does not matter when you joined
the VIP Club. Remember, the 5% is on losses..
you don't get when you are winner for the month
GOOD LUCK!! 
Thanx TDTAT I will not be looking for the 5% than... 
WELL THAT IS GOOD NEWS!!
I think mine will be LARGE this month
ops:
rsablebomb
Posts: 852
Joined: Sep 01, 2007 5:44 pm
Posted: Sep 28, 2007 5:40 pm
Is that on deposits, bonuses or total losses?
nettelarr42794
Posts: 4462
Joined: Dec 02, 2005 1:21 am
Posted: Sep 28, 2007 5:41 pm
Yeah I won earlier this month the 400, so no cashback for me...lol
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Sep 28, 2007 5:43 pm
rsablebomb:
Is that on deposits, bonuses or total losses?
The 5% is only on $100 or more in losses per month..
less than $100 in losses are carried to the next month.
Losses are only your deposits.. bonus or wagering is irrelevant.
rsablebomb
Posts: 852
Joined: Sep 01, 2007 5:44 pm
Posted: Sep 28, 2007 5:45 pm
ahh oki well then I will have some maybe next month. I have only done about $80 this month. Close though
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Sep 28, 2007 6:18 pm
rsablebomb:
ahh oki well then I will have some maybe next month. I have only done about $80 this month. Close though
that will cary to next month then
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Sep 30, 2007 2:52 pm
TDTAT:
FYI:
The 5% is always credited around the first
week of the month.. does not matter when you joined
the VIP Club. Remember, the 5% is on losses..
you don't get when you are winner for the month
GOOD LUCK!! 