What's going on with Sloto Cash lately?
Kraziegurl
Posts: 725
Joined: Oct 11, 2007 10:47 am
Posted: Jun 24, 2009 1:52 am
I used to get all kinds of promo emails from them, but now haven't had one in weeks! I never even got the email for the Rock On promo! I sent many emails to them to find out what's going on, no response...and this has been going on for about 2 weeks! Even live chat has been a joke! Has anyone else got the same treatment? I'm still making deposits and they won't even help me! I'm getting very angry with them!!
queenmap
Posts: 1752
Joined: Oct 24, 2007 5:39 pm
Posted: Jun 24, 2009 2:36 am
I am in the same boat. No emails from them for a very long time. Live chat is helpful to an extent, but again no emails for promos or anything from them.
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Jun 24, 2009 2:38 am
Kraziegurl, Their email system is messed up. Like any casino,
if you are unhappy, play somewhere else. Meanwhile I will email this thread to Justine and she can read the comments.
if you are unhappy, play somewhere else. Meanwhile I will email this thread to Justine and she can read the comments.
Kraziegurl
Posts: 725
Joined: Oct 11, 2007 10:47 am
Posted: Jun 24, 2009 2:52 am
Oh, I was unaware that they still have problems with their email system. I got a little upset because Sloto Cash is the only casino I trust and will deposit at. I have closed most of my Rival accounts.
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Jun 24, 2009 2:55 am
Kraziegurl, From what I understand the email problems keep coming back! 
I sent Justine an email though
I sent Justine an email though
Kraziegurl
Posts: 725
Joined: Oct 11, 2007 10:47 am
Posted: Jun 24, 2009 2:59 am
Thanks, TDTAT!! I knew I could count on you!
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Jun 24, 2009 3:02 am
Kraziegurl, I just hope she gets it... If I do not hear back
tomorrow, I will have to call her I guess.
ops:
tomorrow, I will have to call her I guess.
tdkbeg
Posts: 240
Joined: Dec 20, 2008 7:30 am
Posted: Jun 24, 2009 5:47 am
Count me in as well. I can't remember the last time I got an email from Sloto and I used to receive them all the time along with sloto chips pretty regularly.
tdkbeg
msdff
Posts: 299
Joined: Aug 18, 2007 12:10 pm
Posted: Jun 24, 2009 7:11 am
I dont get mails from them either..
Drakella
Posts: 368
Joined: Mar 19, 2009 10:25 am
Posted: Jun 24, 2009 9:13 am
A stupid thing to say maybe, but it feels good to know that it is not just me
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Jun 24, 2009 11:12 am
From Justine at SlotoCash:
Hi,
We do send the same amount of emails and we are trying to solve this issue. You could advise players to add support@slotocash.com to their email safe list and with regards to *Kraziegurl
comments re: support, could you get them to send me their username and I will check how support have dealt with their enquiries. Thanks Justine
Hi,
We do send the same amount of emails and we are trying to solve this issue. You could advise players to add support@slotocash.com to their email safe list and with regards to *Kraziegurl
Drakella
Posts: 368
Joined: Mar 19, 2009 10:25 am
Posted: Jun 24, 2009 11:26 am
Okey, than I will hope that they are answering the mail I sent them today. They didn´t reply on my last one 5 days ago..
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Jun 24, 2009 11:35 am
Okey, than I will hope that they are answering the mail I sent them today. They didn´t reply on my last one 5 days ago..
If not, it is because they did not get it.. they will always answer.
You can give me your user name if you get no response and I will email them.
anniemac
Posts: 1507
Joined: Jun 06, 2006 9:45 pm
Posted: Jun 26, 2009 1:58 pm
I have a gmail account and I have no problem getting emails from them. I know that if you have an AOL account, you will have problems. Might try gmail and see what happens.
