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TDTAT just downloaded cocoa & signed up wasn't sure I had an account or not but apparently not! Went to cashier & there was only a $10 n/d welcome chip not 20 so spoke to Ray at Live Support & this is the transcript, did say I linked through from here but no cigar!!!
*********************************************************************************************************
Here is a copy of your recent chat with casino support.
General Info
Chat start time Mar 22, 2010 10:25:51 AM EST
Chat end time Mar 22, 2010 10:32:33 AM EST
Duration (actual chatting time) 00:06:42
Operator Ray



Chat Transcript
info: All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 41seconds. An operator will be with you shortly.
info: You are now chatting with 'Ray'
Ray: Welcome to Cocoa Casino's Live Support. How may I assist you?
bubblegem: Hi I just downloaded the casino & linked through from noluckneeded.com & they advertise a 20 n/d welcome from you is that wrong?
Ray: May I have your Login name and email address please?
bubblegem: yes it's ****** & email ************ thankyou
Ray: One moment please.
Ray: Thank you for holding.
Ray: That will be the £10 Welcome Free Chip available in your cashier ready to be claimed.
Ray: To claim a bonus, you will first need to login to your casino account. When logged in, please go to the cashier. From the 3 options, please click on "Claim Promotion", here you will find all the promotions available to you. Click the bonus you would like. If the bonus is a depositing bonus, please be advised that you must claim the promotion before making your deposit.
bubblegem: ok I will let the noluckneeded forum know that the promo isn't correct & that it is $10 not 20 thanks for your help
Ray: You are very welcome.
info: Your chat transcript will be sent to bubblegem at the end of your chat.

****************************************************************
Sorry it was brief but I hate talking on the phone let alone live chat! I did repeat it again at the end, as he hadn't actually answered the question but he didn't correct me, so I'm presuming that now it's $10 not 20???
Haven't claimed it so if you find different plz let me know TDTAT?? Thanks

bubblegem, Hi! USD players have always received $20. The pound you are using gets a smaller n/d chip, so I guess the banners they gave me are wrong. Sorry! I will add 10pounds to the original post.

Sorry didn't even think of conversion! The other Rival's have all been the same whichever currency, STRANGE! Thanks for the quick response & HELP, ONCE AGAIN!

bubblegem, Hi! I emailed the casino to make sure everything is still working correctly.