Pantasia VIP bonuses
anniemac
Posts: 1507
Joined: Jun 06, 2006 9:45 pm
Posted: Apr 06, 2008 5:56 pm
I thought that Pantasia sent out VIP bonuses - freebie and deposit bonuses - on Sunday. Or at least I got one last Sunday. Anybody got one today?
nettelarr42794
Posts: 4462
Joined: Dec 02, 2005 1:21 am
Posted: Apr 06, 2008 6:09 pm
I haven't recieved anything and I deposited I really don't know what is going on but I bet you could send an email ATT: MEGAN and see what may be going on????
anniemac
Posts: 1507
Joined: Jun 06, 2006 9:45 pm
Posted: Apr 06, 2008 6:11 pm
Sent one to Rachel McAllister already. Hope we get some response on this. I am so confused. 
nettelarr42794
Posts: 4462
Joined: Dec 02, 2005 1:21 am
Posted: Apr 06, 2008 6:13 pm
anniemac, Well I know that Megan is the forum rep for Pantasia and Mayan so maybe you should try an email to her???
RGALP
Posts: 5577
Joined: May 03, 2006 8:41 am
Posted: Apr 06, 2008 8:26 pm
Well, today I received an email saying I rec'd a 40.00 loyalty chip. Problem was, it was from Wednesday. I inquired thru live chat, and he told me that bonuses are on Wednesdays now. That's funny, because I got one last Sunday.
So there's "possibly" your answer. I'm pretty pissed at Yahoo, because my mail is running really late.
Today, I received a 15.00 chip form Davinci's, that expired in 2 days. It was dated April 3rd!!!!!!
So there's "possibly" your answer. I'm pretty pissed at Yahoo, because my mail is running really late.
Today, I received a 15.00 chip form Davinci's, that expired in 2 days. It was dated April 3rd!!!!!!
nettelarr42794
Posts: 4462
Joined: Dec 02, 2005 1:21 am
Posted: Apr 06, 2008 9:44 pm
Yeah I have gotten emails weeks later to find a bonus and that is why I check my casino accounts every day to see what or if I have anything!!
voodookitty
Posts: 4435
Joined: Mar 06, 2006 3:04 am
Posted: Apr 07, 2008 2:29 am
My 
VIP Super Elite email, says Free money on Sundays...
VIP Level: Super Elite
Dear Jeanette,
Available Promotions
100% Match Promotion on deposits up to $1000 $200 Free Money!
Benefits of your VIP Level
Flushed Withdrawals Faster Payouts Elite 100% Weekly Match Promotion on deposits up to $1000 $200 Free Money Every Sunday! More comp points Weekly Reload Bonus
As your Casino Manager, I am working for you. If you need anything at all, please do not hesitate to contact me. My email address is manager@pantasia.com
Best Regards,
Rachel McCallister
Manager
Pantasia Casino
To be eligible for the weekly free money, at least one deposit of $100 must be made during the week. Account VIP status may change due to inactivity, dormancy or play style changes. Casino management has the right to change player VIP eligibility.
***I emailed Megan, a little while ago....we'll see!
VIP Super Elite email, says Free money on Sundays...VIP Level: Super Elite
Dear Jeanette,
Available Promotions
100% Match Promotion on deposits up to $1000 $200 Free Money!
Benefits of your VIP Level
Flushed Withdrawals Faster Payouts Elite 100% Weekly Match Promotion on deposits up to $1000 $200 Free Money Every Sunday! More comp points Weekly Reload Bonus
As your Casino Manager, I am working for you. If you need anything at all, please do not hesitate to contact me. My email address is manager@pantasia.com
Best Regards,
Rachel McCallister
Manager
Pantasia Casino
To be eligible for the weekly free money, at least one deposit of $100 must be made during the week. Account VIP status may change due to inactivity, dormancy or play style changes. Casino management has the right to change player VIP eligibility.
***I emailed Megan, a little while ago....we'll see!
nettelarr42794
Posts: 4462
Joined: Dec 02, 2005 1:21 am
Posted: Apr 07, 2008 2:32 am
I used to be Super VIP elite no more I am now GOLD oh well.... GOOD LUCK with your free Monies when you get it..
voodookitty
Posts: 4435
Joined: Mar 06, 2006 3:04 am
Posted: Apr 07, 2008 2:40 am
I thought that I was already Super VIP Elite, before this email!
It was very cool!
They gave me a $200 Free Chip,
as a warm welcome!
I have never got a $200 Free Chip, not ever!
It was very cool!
They gave me a $200 Free Chip,
as a warm welcome!I have never got a $200 Free Chip, not ever!
anniemac
Posts: 1507
Joined: Jun 06, 2006 9:45 pm
Posted: Apr 07, 2008 4:36 am
I hope you hear from Megan as Rachel has answered by email yet. I just find this strange. Other forum members are having the same problem, all with different email servers. It's like they just shut off the power. 
:
: voodookitty
Posts: 4435
Joined: Mar 06, 2006 3:04 am
Posted: Apr 07, 2008 6:21 am
I went to live chat, to inquire about the Sunday VIP Bonus on my Mayan account......
Michelle, took care of it - she added the $50 to my account!!
(I will ask for my Panatsia VIP Bonus, in a moment!)
***I have noticed a Huge change in live chat, recently....
And, I like it!
They have the power to take care of the issue, right then and there.
Even they "flush" withdrawals, right away!
Michelle, took care of it - she added the $50 to my account!!
(I will ask for my Panatsia VIP Bonus, in a moment!)
***I have noticed a Huge change in live chat, recently....
And, I like it!
They have the power to take care of the issue, right then and there.
Even they "flush" withdrawals, right away!
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Apr 07, 2008 6:59 am
I hope you hear from Megan as Rachel has answered by email yet. I just find this strange. Other forum members are having the same problem, all with different email servers. It's like they just shut off the power.
anniemac:
We know specifically that emails are being blocked and
delayed by service providers.. DO you think they decided
not to answer emails SERIOUSLY??
Remember last week you got no emails then made a gmail acct and Now you get emails?
We know for certain there are BLOCKS AND DELAYS
from ISPs including yahoo. We also know that Rival's
own email system can block or delay to/from some isps.
We know they are working to find solutions.
If you do not receive timely responses to your queries,
then assume they did not get your email or it is delayed
and go to live chat and explain
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Apr 07, 2008 7:23 am
I went to live chat, to inquire about the Sunday VIP Bonus on my Mayan account......
Michelle, took care of it - she added the $50 to my account!!
(I will ask for my Panatsia VIP Bonus, in a moment!)
***I have noticed a Huge change in live chat, recently....
And, I like it!
They have the power to take care of the issue, right then and there.
Even they "flush" withdrawals, right away!
Great to hear.. the funny thing is hearing
people complain about the live chat service at one Rival whilst
saying another has such wonderful service..
GUESS WHAT: Live chat is the same for all Rivals..
anniemac
Posts: 1507
Joined: Jun 06, 2006 9:45 pm
Posted: Apr 07, 2008 1:32 pm
TDTAT, I went to live chat way before I sent any email. Their answer was they would have to send inquiry to the promotions department. Strange to me why live chat can credit one account and tell another account they have to send it to the promotions department. No offense to voodookitty.
No, I don't think they are purposely not answering emails. But I think they could handle things alot better and if they can't send emails, then go on the forums that support them and let people know what is going on.
I think that it is time I took a break from this forum. Every time I post something that you take as a bitch about Rivals, you make it a point to call me out on it. I was not bitching about the emails, I was making a statement as did other members of this forum. Actually my post was nicer than some here.
No, I don't think they are purposely not answering emails. But I think they could handle things alot better and if they can't send emails, then go on the forums that support them and let people know what is going on.
I think that it is time I took a break from this forum. Every time I post something that you take as a bitch about Rivals, you make it a point to call me out on it. I was not bitching about the emails, I was making a statement as did other members of this forum. Actually my post was nicer than some here.