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Would like to know what VIP is at Simon Says

anniemac
Posts: 1507
Joined: Jun 06, 2006 9:45 pm
Posted: Mar 20, 2008 10:33 pm
Made a cashout request and asked that it be flushed. Now I have done this several times and have deposited way more than I withdrew. I got this email in return. Has PO'd me to no end. I don't care if it takes them 48 hours to pay me, just fix it where I can't get my hands on it. I wouldn't reverse now for all the tea in China. Guess I will deposit and play at Pantasia and Sloto'cash where I am a VIP.
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Mar 20, 2008 10:36 pm
anniemac, Sorry! They flushed for me and I am a Baron..
Maybe you should email attention: Kendra or Jennifer and explain that they
should increase your VIP level or loose a good customer smile


TDTAT:


Introducing Simon's Society VIP Levels
-------------------------------------
Introduction
Welcome to Simon's Society VIP Program!
Simon Says Casino prides itself on providing players
like you with premium customer support, smooth game
play and, of course, great VIP rewards.

Our VIP Program offers you some of the best, weekly promotions
on the Internet.

There are 8 Levels to our program:
Society Member, Knight, Lord, Bishop, Baron, Queen, King,
Secret Society. The level that you are assigned to depends
on how often you play with us and also on the type of games
that you play. The more you play, the higher you will go up
the VIP scale.

Simon's Society VIP Levels

Level- TuesdayFreebie- Sunday Freebie- Monthly Cash Back-
Weekly Match Promotion- Unlimited Reload -Comp Points Multiplier
Society Member $0 $10 0% 35% 20% 1x
Knight $5 $10 7.5% 50% 20% 2x
Lord $5 $15 10% 60% 20% 2x
Bishop $10 $20 15% 75% 20% 2x
Baron $15 $25 20% 100% 25% 3x
Queen $20 $50 25% 125% 30% 3x
King $25 $100 30% 150% 35% 3x
Secret Society ? ? ? ? ? ?

For Promotion Terms and Conditions go to the home page or
click the bonus


anniemac
Posts: 1507
Joined: Jun 06, 2006 9:45 pm
Posted: Mar 20, 2008 10:40 pm
I have never received anything from them telling me diddly about what VIP stage I am. Really has PO'd me. I will fire off an email right now.
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Mar 20, 2008 10:41 pm
anniemac, I would calm down and be nice for the
best results smile An angry email is not likely to help your cause.
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Mar 20, 2008 10:46 pm
anniemac, I would also tell them you are a nolucker..
several members have had their VIP status upgraded after
sending a nice email smile
anniemac
Posts: 1507
Joined: Jun 06, 2006 9:45 pm
Posted: Mar 20, 2008 10:54 pm
Might be a better idea if I didn't tell them 'cause I am way PO'd. They could have at least said something like "We are sorry but because you are XXX level, flushing is not allowed" instead of telling me, in essence, that I don't rate high enough. To this minute, I have received no email telling me anything about their "VIP" levels.
anniemac
Posts: 1507
Joined: Jun 06, 2006 9:45 pm
Posted: Mar 20, 2008 11:23 pm
OK, I have calmed down and sent email. It is their perogitive to flush or not and mine to deposit or not. So, will wait and see.

But I still think that their email was way off.
mystique
Posts: 138
Joined: Oct 27, 2006 12:37 pm
Posted: Mar 20, 2008 11:30 pm
funny i also tried to get them to do a flush for me ,they said i was not a VIP either but they sent me a $25VIP free chip???? IT said free $25 for VIP???? odd.also has anyone had any trouble with games freezing or logging off during a bonus round??
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Mar 20, 2008 11:30 pm
anniemac, Hi! It is just a stock email sent to non vip
players. We will see what they say after your email. smile
wvguitargirl
Posts: 750
Joined: Sep 20, 2006 6:55 pm
Posted: Mar 21, 2008 12:19 pm
I don't know how theirs works. I got an e-mail from Simon saying I was now a "VIP" and one of the benefits listed was that they would flush withdrawals. However, I haven't deposited all that much there. I've put way more money into Mayan, Pantasia, R8 and TIV. Funny thing is, I'm not a VIP at any of those places. I think their VIP is a much different program than the other rivals. It would be nice if they outlined it a little better and let us know exactly what constitutes a VIP! They all got me confused!

Good luck!
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Mar 21, 2008 12:27 pm
wvguitargirl, Hi! You should email and tell them that smile
Meanwhile TIV is pretty easy to become a VIP. I made it
after a few weeks of heavy deposits. For TIV, contact John.
For Mayan and Pantasia contact Megan smile
☰