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Please help with Pantasia cashier

RGALP
Posts: 5577
Joined: May 03, 2006 8:41 am
Posted: Jun 29, 2007 6:56 am
I cannot get the cashier page to load. A tech said it may be because of a windows update. I have uninstalled, cleaned my files, tried everything. I'm at a loss, please help ( I don't want to lose the 10.00 loyalty bonus which is only good thru Friday).
TDTAT
Posts: 109275
Joined: Mar 11, 2006 7:06 pm
Posted: Jun 29, 2007 12:54 pm
RGALP, Hello! I would keep trying, sorry...
I have had it happen a few times and I just
exit the cashier and reenter and it works smile

I can not help with technical problems like that..
Ask support to redeem the $10 for you so you do not loose
it also smile
smile
RGALP
Posts: 5577
Joined: May 03, 2006 8:41 am
Posted: Jun 29, 2007 11:50 pm
Thanks,

I asked them and they did credit the 10.00. Great support!!!!! Unfortunately I keep trying but it still isn't working. Funny thins is Divinci is not working, but Mayan is....I don't get it

Thanks for your help though
blove
Posts: 1122
Joined: Nov 25, 2006 4:10 am
Posted: Jun 30, 2007 1:03 am
I played at Davinci's and everything worked great. Maybe you can uninstall Davincis, clear your cache, and reinstall...? It might have picked up a quirk in one of the system files during an update. smileops: I've had to do that once or twice. But, I always have to uninstall AND clean my cache before reinstalling. Hope that helps.
voodookitty
Posts: 4435
Joined: Mar 06, 2006 3:04 am
Posted: Jun 30, 2007 1:29 am
I have been having a minor problem logging into Pantasia...
Sometimes, no problem at all.

Usually restarting my computer, will help.

I'm sure it due to my connection..... "AOL"
RGALP
Posts: 5577
Joined: May 03, 2006 8:41 am
Posted: Jun 30, 2007 4:52 am
Thanks guys for all the help. Unfortunately, I have uninstalled, reinstalled, logged out, shut down, cleaned all the files......etc. etc. etc.

I'll keep trying, and again I appreciate all the suggestions