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Non payment@ Spin Palce Viper

J1400Smith
Posts: 26
Joined: Jul 31, 2006 4:04 pm
Posted: Aug 31, 2006 3:54 pm
Do not deposit or play at Spin Palace (VIPER), I have been trying to get my cashout for nine days now. I have sent emails, made phone calls and talked to live support. All I get is " It will be there tommorow" I am using Neteller and have made two deposits and one cashout using the same Neteller account, so its not like its something new to them.
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: Aug 31, 2006 3:57 pm
If you used the $25 chip it was by invitation only
and NO CASHOUT UNLESS YOU Got
the email for the $25>> if you got it
from a forum IT IS NOT VALID


If they said they are processing then you will get it
They are a reputable casino
J1400Smith
Posts: 26
Joined: Jul 31, 2006 4:04 pm
Posted: Aug 31, 2006 4:21 pm
On the cashckeck page it is saying " work in progress" and has been saying that for nine days. Is that processing? 08/22/2006 96578 Work in Progress
J1400Smith
Posts: 26
Joined: Jul 31, 2006 4:04 pm
Posted: Aug 31, 2006 4:24 pm
They never used that word excatly, but have been telling me they needed to verify my neteller account, and that it would be deposited "tomorrow"
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: Aug 31, 2006 4:25 pm
J1400Smith, Then i believe you will get it in less than 48HRS>>
If not then PM me all info and i will fight them for you smile
J1400Smith
Posts: 26
Joined: Jul 31, 2006 4:04 pm
Posted: Aug 31, 2006 4:27 pm
Thank you, I greatly appreciate your concern and help that I may need. It is nice to know that there are people out there to go to bat for us little people.
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: Aug 31, 2006 4:32 pm
STICK TO PLAYTECH!! 4 DAY NETELLEr Cashouts!!!!
J1400Smith
Posts: 26
Joined: Jul 31, 2006 4:04 pm
Posted: Aug 31, 2006 4:42 pm
I just dont understand how a casino can get so big with this kind of customer service. After the phone calls, live chat sessions, and emails, and I still have not received the cashout or an answer from the emails, its like they dont care.
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: Aug 31, 2006 4:51 pm
I dont know either>>>
All i know is the ONLY ONLINE CASINO WITH
PERFECT Service is XXL Club Playtech>>

Many playtechs have great service
but only XXL Club is 5 STAR>> I know
becuase i deal w/ chat EVERYDAY smile
If you want to be treated like you would be
at the Bellagio or in a 5STAR Restaurant
PLAY AT XXL! smile
aplmk04
Posts: 35
Joined: Apr 12, 2006 11:19 pm
Posted: Aug 31, 2006 5:03 pm
I cashed out at spin palace for $900 they sent me a check got it in 10 days, but i don't have neteller account. I didn't have any problem with them good luck.
opeth
Posts: 873
Joined: Aug 22, 2006 8:49 pm
Posted: Aug 31, 2006 11:25 pm
TDTAT:
I dont know either>>>
All i know is the ONLY ONLINE CASINO WITH
PERFECT Service is XXL Club Playtech>>

Many playtechs have great service
but only XXL Club is 5 STAR>> I know
becuase i deal w/ chat EVERYDAY smile
If you want to be treated like you would be
at the Bellagio or in a 5STAR Restaurant
PLAY AT XXL! smile

I cashed $85 from my free chip that I won from XXL and TDTAT, and it was in my neteller account today. 4 day payout!!!!! I love XXL smile
DEB123
Posts: 1222
Joined: Jun 11, 2006 1:57 am
Posted: Aug 31, 2006 11:37 pm
I have cashed at XXL, Playgate, and Cameo with no trouble at all and there support is the best !!!!!!!!!!!!!!!!! 4days my money was in my Neteller acct. Great Casinos!!!!!!