$10 N/D new players Winward Casino **Blacklisted casino

Hey I got lucky they gave me $15............

got the 10.00 played for about an hour like there games.thanks

I got $15 too!

Thanks dudes!

COOL>> $10 or $15

THis is not playtech

Merci Tawnia,

j'ai reçu 15$ pour jouer, mais très vite dépensé.

Gros bisous à toi.

laurence2006:
Merci Tawnia,

j'ai reçu 15$ pour jouer, mais très vite dépensé.

Gros bisous à toi.

WOOHOO!! Some players get $15!! BRAVO

tyvm $15 here
glgl all

LYNNM152002:
tyvm $15 here
glgl all

Nice to see you!!
Don't forget to post in all the free cash contests!!
Some are in General chat, some
are in the N/D section!!
http://www.noluckneeded.com/viewtopic.php?t=3006&postdays=0&postorder=asc&start=0

http://www.noluckneeded.com/viewtopic.php?t=2877&start=300

Got the bonus but no luck!

Winward Blacklisted May 07

Quote:
Winnings confiscated...
The problem: I deposited $500 for the welcome bonus. I had a good run playing BJ and ended up with $2200 excluded the bonus. Now I withdrew this amount, wait for them to transfer the winnings they only pay on Mondays. Nothing happens. It seems they have cancelled the withdrawal. I try once more, this time the money comes through, but only my initial deposit. I log back into my account, there is no money left. I check with support, and they tell me that the account is closed due to management decision. I call them and finally get to talk to the management. The guy I talk with keeps on telling me the same story. The account is closed after talking to their risk and fraud department. I tell them that they should take their reputation seriously as I definitely will complain. His reply tells everything about this casino. He simply say "Oh, I'm so scared now."

I realize theres no way I'm getting my money, I just think its strange that this casino is not yet in the Rogue Pit.
The problem: Well, here is my story on Winward: On Saturday the 5th of May, I signed up for the $500 bonus they promote. When I tried to log in for the first time, my account was disabled. Figuring some security, I contacted Live Support. They apologized for the trouble, enabled my account and gave me $10. I deposited $500 and went to check if the bonus was added. It said that I had an unqualified bonus of $500 I contacted Live Support again, and the problem was fixed via e-mail. Time to start playing...

I played BJ and kept track of my wagers. At the right time, the bonus was added to my available funds, so I could up the ante a bit. After playing enough during 2 days, I was up $500, for a total available fund of $1500 of which 500 was sticky.

Just to make sure, I contacted Live Support, and asked if I had met the WR just in case I wanted to cash out a bit. She told me Id better contact the accounting department on that. Because of the time difference, I couldn't at the moment and left it to that.

On Tuesday the 8th, I tried to log in for some more BJ-action, only to find my account was disabled. Stunned, I contacted Live Support. All she could tell my that my account was closed by Management Decision and my initial deposit would be refunded So apparently they don't like winners and just take away any profits like that I had to send an e-mail to johan@winwardcasino.com for further explanation. Of course, I did immediately. Although they advertise with a 24hr response time, I did not receive any word. So I contacted Fred from Live Support...basically, he tells me its no use in trying to contact them because the decision was final.

This means they lure you in with juicy bonuses, but when you win and have the nerve to merely inform about a withdrawal, they'll void your winnings, close your account, ignore you.
Again, we have a casino that confiscate players' winnings after they decide they don't like how the player plays. Simple fact: if a player meets that wagering requirements and there is no fraud involved, pay 'em THEN lock them out. I know many operators don't like to hear this, but it's something casino operators need to come to terms with. You make the offer, the player accepts and plays out the offer, you pay the player. To deviate from this casinos venture into the dark side of online casino management.


Avoid this casino at all costs.

I went to Live Support and got the $15 free chip.
I have met the playthrough requirement and have submitted a withdrawl request for $100....will let you know how I make out.

ps this is the second casino that I have had good success on playing the slot Get Cracking

Well finally after many emails and several weeks, I received the withdrawal request into my Ecocard account today.

The Winward casino paid the $100 that I won from the $15 ND bonus. You do have to read the T&C very carefully and make sure that you meet the requirements. The casino management were not happy about having to pay but in the end they did. I don't think this is a rogue casino but customer service has lots of room for improvement!

I recived the $15, thanks!