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Prestige Casino : Good Casino but rude Chat support

Percival
Posts: 228
Joined: Nov 09, 2005 2:54 pm
Posted: Jul 28, 2006 10:48 pm
Please be aware that Prestige gives its customers a very rude service! They deny the link, which says 10 euro gratuit (no deposit bonus), and they leave you waiting for hours. the name of the person is Gregoire from live support. Truly horrible! Do not play there!

NE JOUEZ PAS A PRESTIGE CASINO! ATTENTION!!


EDIT BY TDTAT: the $10 that was posted on another forum was a bad link.
THIS IS NO EXCUSE for rudeness. I have sent this isssue to upper management and they are working on the problem.. I win alot
at prestige and want them to fix this issue, so we can all play there
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: Jul 28, 2006 11:02 pm
Percival, I will report this now to their UPPER MANAGEMENT

THAT IS NOT ACCEPTABLE!


But i think the $10 WAS A BOGUS OFFER
NEVER APPROVED BY THE CASINO.. smileops:
Percival
Posts: 228
Joined: Nov 09, 2005 2:54 pm
Posted: Jul 29, 2006 2:18 pm
It is acceptable, TDTAT, the service was truly rude, the link I received from MaxBonusCasino clearly said 10 Euro free and I was treated with a very ugly disrespect. I am not exaggerating!! Truly not!
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: Jul 29, 2006 2:20 pm
Percival, HE POSTED A BAD/DEAD link..
Just remeber the casino is a good casino, but sometimes 18year old kids work there.. My contact is Discussing this now with upper management

SO IT WILL BE FIXED.. i win alot at prestige so i want them to get better
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: Jul 29, 2006 2:23 pm
See we can post anything.. that does not mean it is a valid promo from the casino...

THAT WAS MAX's FAULT for posting an offer THAT DOES NOT EXIST

The rude service will be FIXED smile
Percival
Posts: 228
Joined: Nov 09, 2005 2:54 pm
Posted: Jul 29, 2006 5:19 pm
Thank you TDTAT. These youngsters can be terribly rude sometimes. If the problems get fixed, very good... thanks for your interference.