So starting yesterday the cashier wouldn't load for the majority of the day. It finally started working last night but everything is so slow. The tounament lobby loads but the "running" games I am enrolled in don't show up. Only the games for tomorrow and yesterday do. When I try to leave the tournament lobby it never will. It just sits there until I x out of the program. The balance in my account looks funny on the lobby page of the casino (different font for the amount and no cents show...only dollar amount estimate without a dollar sign) and I swear I've lost about 25 comp points that I could see before today.
Anyone else having trouble?
Why is Desert Nights so broken right now?
Anyone else having issues?
adamintx
Posts: 37
Joined: Feb 04, 2012 4:41 pm
Posted: May 08, 2012 7:22 pm
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: May 08, 2012 8:46 pm
adamintx, I was playing there about an hour ago and had no problems... maybe it is your internet connection. Try clearing your cookies and temporary internet files and then reboot your computer.
adamintx
Posts: 37
Joined: Feb 04, 2012 4:41 pm
Posted: May 08, 2012 9:02 pm
adamintx, I was playing there about an hour ago and had no problems... maybe it is your internet connection. Try clearing your cookies and temporary internet files and then reboot your computer.
I actually uninstalled and reinstalled the program completely. When I talked to their customer service yesterday I told them I couldn't reach desert.realtimegaming.com (as that is what it goes to when you click cashier) and the person I was talking with said it was an issue for everyone. I talked to support this morning about the two tournaments that I was registered for but could not see and they said RTG was working on them and it was an issue for everyone and it would be back up in three hours. It still isn't up. It isn't just Desert Nights for me though, slotocash, Winpalace, Casino Titan, none of those casinos show the actual tournament I should be able to play today. I'm not sure if it is regional and because of where I'm located or what.
adamintx
Posts: 37
Joined: Feb 04, 2012 4:41 pm
Posted: May 08, 2012 9:06 pm
I just talked to support again:
you: username: adamintx Is there an update on the freeroll tournaments for today? I know I'm registered for both but neither of them show up in the tournament section.
Christina: At the moment.
Christina: The tournaments were closed.
Christina: I'am sorry but you will be able to play after they will be updated.
you: Ah, ok. Was it a RTG thing? It seems like they were closed at all of the casinos.
Christina: Yes, they were closed for all casinos. The RTG it is the casino's software.
you: OK. thanks.
you: username: adamintx Is there an update on the freeroll tournaments for today? I know I'm registered for both but neither of them show up in the tournament section.
Christina: At the moment.
Christina: The tournaments were closed.
Christina: I'am sorry but you will be able to play after they will be updated.
you: Ah, ok. Was it a RTG thing? It seems like they were closed at all of the casinos.
Christina: Yes, they were closed for all casinos. The RTG it is the casino's software.
you: OK. thanks.
TDTAT
Posts: 109270
Joined: Mar 11, 2006 7:06 pm
Posted: May 08, 2012 9:07 pm
adamintx, The tournaments were cancelled today at slotocash & DN, but I am playing a deposit at SlotoCash now with no problems and was playing at DN earlier with no problems.
Kitzianne
Posts: 1244
Joined: Feb 18, 2008 4:51 am
Posted: May 08, 2012 10:56 pm
Tournaments were down at iNetBet also, so yes it was an RTG thing.