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INTERTOP cashout

samsarah1
Posts: 2374
Joined: Oct 17, 2006 10:38 am
Posted: Aug 06, 2011 11:13 am
tawnia help smile

intertops red is a RTG with a sportbook

when i deposit i may , first , make my deposit , then transfert money to the casino , that s is easy to do

but i cashout this night first time euros 50 , left 20 in my balance

i played with then i won euros 100 so , i changed my cashout i wanted to withdrawn again but when i tryied to do it , i saw my balance euros 150 then below , said i can cashout 0 to 0.00

i dont understand all that i tried to ask to live chat but i understand nothing , just i cant change myself the first cashout , its their payement departement witch can do that

i wrote a mail but at this time got any answer

can you tell me please if we can only cashout one time , then wait to be paid to process another ???
TDTAT
Posts: 109275
Joined: Mar 11, 2006 7:06 pm
Posted: Aug 06, 2011 11:47 am
samsarah1, Wait a few hours then try to cashout the rest. smile
samsarah1
Posts: 2374
Joined: Oct 17, 2006 10:38 am
Posted: Aug 06, 2011 12:27 pm
thanks tawnia i 'll do that smile
mystique
Posts: 138
Joined: Oct 27, 2006 12:37 pm
Posted: Aug 07, 2011 12:47 pm
"TDTAT":
samsarah1, Wait a few hours then try to cashout the rest. smile
you have to wait for the first cash out to be processed, if you reverse your cash out an try to cash out bigger amount it will void that an you will have to wait 24 to 48 hrs to cash out again..
samsarah1
Posts: 2374
Joined: Oct 17, 2006 10:38 am
Posted: Aug 07, 2011 2:11 pm
no

i mailled to accounting casino and they change my first withdrahal and said i can now cashout again smile i do it
TDTAT
Posts: 109275
Joined: Mar 11, 2006 7:06 pm
Posted: Aug 08, 2011 8:07 pm
mystique, smile


samsarah1, smile