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Monthly Cash Back???

RGALP
Posts: 5577
Joined: May 03, 2006 8:41 am
Posted: Jan 02, 2011 7:50 pm
Anyone get their cash back from Sloto this month? I usually get it on the first of the month. I thought because of the holiday they may be bheind but I still don't have it.

I also get cash back from Pantasia, and also nothing....
Kitzianne
Posts: 1244
Joined: Feb 18, 2008 4:51 am
Posted: Jan 02, 2011 7:59 pm
I haven't gotten any cash back from any of them either......
RGALP
Posts: 5577
Joined: May 03, 2006 8:41 am
Posted: Jan 02, 2011 8:09 pm
Great thanks Kitz, I feel better now lol
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Jan 02, 2011 8:42 pm
RGALP, I would go to live chat and ask, then maybe if they give it to you, you will get it again when it gets credited to everyone. smile
RGALP
Posts: 5577
Joined: May 03, 2006 8:41 am
Posted: Jan 02, 2011 8:58 pm
You're the best TDTAT LOL

Thanks for the tip
samsarah1
Posts: 2374
Joined: Oct 17, 2006 10:38 am
Posted: Jan 03, 2011 7:49 am
lool

i do it tawnia one time and its true , i got it two times smile
RGALP
Posts: 5577
Joined: May 03, 2006 8:41 am
Posted: Jan 03, 2011 5:58 pm
Hmm, you're lucky samsarah, I tried inquiring with Nathan (Sloto). He asked if I claimed bonuses on all my deposits during the month (didn't realize that mattered), told him "no" and he advised me to wait 3 days... lol
RGALP
Posts: 5577
Joined: May 03, 2006 8:41 am
Posted: Jan 03, 2011 5:58 pm
But anyway, I got it from Sloto today
tdkbeg
Posts: 240
Joined: Dec 20, 2008 7:30 am
Posted: Jan 03, 2011 10:41 pm
I got the same response from Nathan. He said because I claimed some deposit bonuses I was not eligible for the cashback. I told him that I got the 5% cashback every month on the 1st for a long time now and asked had the rules changed. He told me that nothing had changed and if I was eligible it would be there today, but I still did not get it, so I guess I'm not eligible this month??? Maybe next month... smile
tdkbeg
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Jan 04, 2011 12:34 am
tdkbeg, If you had losses over $100 (not deposits) then you should be elgible... look at your history and see. smile
dawnfix
Posts: 284
Joined: Nov 18, 2005 4:32 pm
Posted: Jan 04, 2011 2:48 am
I too talked to Nathan and asked where my cash back bonus was and he told me that there were issues with it and management was working on it and that he had no idea how long it would take to be resolved, still no cash back as of yet smile
BlackJackBob
Posts: 302
Joined: Mar 17, 2010 6:37 pm
Posted: Jan 04, 2011 6:23 pm
I too talked to Nathan and asked where my cash back bonus was and he told me that there were issues with it and management was working on it and that he had no idea how long it would take to be resolved, still no cash back as of yet


Yap, they earlier had some issues but its being resolved as we speak!
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Jan 04, 2011 9:09 pm
All the cashback will be credited... just remember you would have lost it by now, so you have something to look forward to smile

Every 3-6 months the rival backend system the casinos use to figure the cashback goes crazy and this happens.
smile