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Quicktender problem - resolved

kaymast24
Posts: 4266
Joined: Mar 06, 2009 3:36 pm
Posted: Oct 21, 2010 11:02 am
I have used Quicktender for a couple years with no problems. Last night I tried to deposit $50 into Quicktender and it said it was declined. Then this morning I saw it show up on my bank account. It also shows up on Quicktender that I deposited the $50, then put it into Grande Vegas Casino. (the one I usually play at) I know I didn't do that, and my account history at Grande Vegas shows no record of this deposit. Where did my $50 go???

I am waiting to hear back from Quicktender, just thought I would ask if anyone else has had this happen to them?
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 21, 2010 11:17 am
kaymast24, Hi! I have never had that happen. I am sure QT will fix it in a few days. smile
kaymast24
Posts: 4266
Joined: Mar 06, 2009 3:36 pm
Posted: Oct 21, 2010 11:36 am
Yes we are emailing back and forth right now...hopefully it will get worked out. I just wanted to make sure I can still count on QT as a deposit method that I can trust.
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 21, 2010 12:09 pm
kaymast24, I have heard of it happening before, but usally once every 3-6 months. It is not suprising to have technical problems once in a while. Like you said you have used QT for "a couple of years" and never had a problem, so I would not be too worried. **it Happens. smile
kaymast24
Posts: 4266
Joined: Mar 06, 2009 3:36 pm
Posted: Oct 21, 2010 1:08 pm
Okay, Quicktender is still okay in my book. The problem got cleared up...and I was in the wrong smileops:
The dates on my QT account statement and my bank statement did not line up, and the $50 in question was actually from a couple days ago, not last night. It was just a coincidence that I happened to have a failed deposit attempt in the same amount last night.

Next time I will double-check before getting worked up over it. Carry on. smile