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Vegas sky cashout

msdff
Posts: 299
Joined: Aug 18, 2007 12:10 pm
Posted: Sep 08, 2010 3:15 pm
hi, does anybody has experiences from cashing out at vegas sky?
I made a cashout 31th of august and my documents were approved last thursday, but still no money nor answer to my mail.
samsarah1
Posts: 2374
Joined: Oct 17, 2006 10:38 am
Posted: Sep 08, 2010 3:31 pm
yes i did , token 5 days after sent all my documents , dont appreciate this rival for that , they never paid me quickly , always about 5 business days , perhaps someone got better than me but .. dont know smile
msdff
Posts: 299
Joined: Aug 18, 2007 12:10 pm
Posted: Sep 08, 2010 3:38 pm
Thanks samsarah for sharing this. Im a bit worried that they wont pay.
The Rivals has really got bad, dont play a lot there anymore. Play a lot at the playtechs, and they pay fast.
wvguitargirl
Posts: 750
Joined: Sep 20, 2006 6:55 pm
Posted: Sep 08, 2010 5:17 pm
I'm having the same trouble with Pantasia. I cashed out on Aug 31 and still nothing. Now they are telling me 14 days processing time?!? I won't deposit there again.
msdff
Posts: 299
Joined: Aug 18, 2007 12:10 pm
Posted: Sep 08, 2010 5:29 pm
14 days?? wow! that is not good.
I dont understand why they are doing this, arent they interested in getting satisfied costumers anymore?
I have written e-mails to support to both Irish luck and sloto regarding a question I have. Sent the same mail 5 days in a row and havent got an answer yet...Im lost for words..
samsarah1
Posts: 2374
Joined: Oct 17, 2006 10:38 am
Posted: Sep 08, 2010 6:12 pm
they said , when we cashed out on the casino , withdrahal takes 2-5 business days , you are on your right to ask them free ship , because you are frustated to dont be paid , i do that on many live chat when they pay with some late and they give me free monney .. but , it s not correct they dont take their engagements for payouts smile

only a few rival paid on one day or two all others pay like they want

i never wait 14 days to be paid because i promise i do a ramdam all the day and night to live chat lol , i dont let us in peace until i see my money :p
Drakella
Posts: 368
Joined: Mar 19, 2009 10:25 am
Posted: Sep 08, 2010 7:33 pm
I played a lot in Vegas Sky last year and never had any problems cashing out, always get paid within 2-3 days. Then I got bonusbanned and stopped depositing of course. They gave the bonuses back but I don't trust them anymore. I have heard a lot bad things about Rivals lately and the only three I trust is Sloto, Box 24 and Black Diamond. Why? They have their own processors and don't have to rely on Rival themselves to pay the players. And they are fast.
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Sep 08, 2010 10:32 pm
msdff, Hi! Last I heard about someone cashing ut it did not take that long. If you do not get it tomorrow, let me know and I will email them. smile
samsarah1
Posts: 2374
Joined: Oct 17, 2006 10:38 am
Posted: Sep 09, 2010 1:06 am
i cashed out on sunday 5 and monday 6 on supreme play and 21 grand , monday was labor day , i just been paid by these rival smile , so take two business days , it is cool smile
BlackJackBob
Posts: 302
Joined: Mar 17, 2010 6:37 pm
Posted: Sep 10, 2010 1:56 pm
smile
always get paid within 2-3 days

then after that you should get worried
let me know and I will email them.


and let TDTAT deal with them
msdff
Posts: 299
Joined: Aug 18, 2007 12:10 pm
Posted: Sep 11, 2010 10:08 am
Finally I did get my money. But still its way to long time to wait..
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Sep 11, 2010 10:12 am
msdff, I am glad you got paid, but I will complain to them. smile