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You are now chatting with 'Andrew'.
Andrew: Welcome to Sloto'Cash Casino Live Chat. How may I help you?
twila: Hi! my sloto id is ****l and my e-mail is ***@Hotmail.com. I usually have a monthly 100% deposit bonus in my account but I didn't get it this month. Could you please check on that for me, Andrew? Thanks!
Andrew: one moment please
Andrew: At Sloto'Cash Casino we reward loyalty in many different ways, , loyalty bonuses and 5%, 10% and 15% VIP cash back.
Andrew: These are rewarded as a percentage set by the casino of player deposits made in relation to no deposit and match bonuses claimed on account.
Andrew: Therefore the bonuses on your account reflect the loyalty percentage currently available to you at this time.
twila: That doesn't make sense. I've gotten it every month..I thought it was a VIP thing?
Andrew: the peomotions are added automatically by the system based on deposits made minus cashouts
Andrew: * promotions
twila: Yes but I thought the 100% monthly bonus was part of the VIP program?
(I was never answered so I gave up.)
twila: Thanks and have a great day
Andrew: Have a nice day.
Andrew: Thank you for using Sloto'Cash Casino Live Support. Should you have any future questions, please contact us again.
