Yesterday I emailed them 4-5 times with the last email asking "are you receiving any of my emails". I've yet to receive a response.
I'm not to impressed with them right now.....
( Sloto Customer Service???
RGALP
Posts: 5577
Joined: May 03, 2006 8:41 am
Posted: May 24, 2010 8:45 am
I don't know what's going on lately but I emailed Sloto at least 4 times last week with no response.
Yesterday I emailed them 4-5 times with the last email asking "are you receiving any of my emails". I've yet to receive a response.
I'm not to impressed with them right now.....(
Yesterday I emailed them 4-5 times with the last email asking "are you receiving any of my emails". I've yet to receive a response.
I'm not to impressed with them right now.....
( voodookitty
Posts: 4435
Joined: Mar 06, 2006 3:04 am
Posted: May 24, 2010 9:43 am
Hi RGALP!!!!
Hope you are WELL, my friend!
I don't know, but they might have some email problems.
Who knows...
The last time I sent them an email, was on Mother's Day and got a reply
only a few minutes later.
I can say that I have Not received any emails from them since, Forever!
In fact, I don't remember the last time I got an email from them at all.
Try 'live chat', through their website... they always answer that quickly.
Take Care!
Hope you are WELL, my friend!
I don't know, but they might have some email problems.
Who knows...
The last time I sent them an email, was on Mother's Day and got a reply
only a few minutes later.
I can say that I have Not received any emails from them since, Forever!
In fact, I don't remember the last time I got an email from them at all.
Try 'live chat', through their website... they always answer that quickly.
Take Care!
RGALP
Posts: 5577
Joined: May 03, 2006 8:41 am
Posted: May 24, 2010 10:14 am
Well hello girlfriend!!!! Yes, usually I always get a response very quickly, that's why I am so surprised at this and a bit worried.
A few months ago they changed something and I can no long contact them through chat. When I try, a message comes up with "page not found". It is very annoying that I can't speak directly to them like I use to do.
I hope you are well, along with the kids
A few months ago they changed something and I can no long contact them through chat. When I try, a message comes up with "page not found". It is very annoying that I can't speak directly to them like I use to do.
I hope you are well, along with the kids
voodookitty
Posts: 4435
Joined: Mar 06, 2006 3:04 am
Posted: May 24, 2010 11:03 am
HEY!!!
Nooooo....
Try the 'live chat' through the WEBSITE!
In the casino software, I know there is the 'click' me button in the cashier,
for 'live chat'.... never has worked for me, either.
I can only get through when I click on the "24/7 customer support" link on
their actual website..
Good Luck!
Nooooo....Try the 'live chat' through the WEBSITE!
In the casino software, I know there is the 'click' me button in the cashier,
for 'live chat'.... never has worked for me, either.
I can only get through when I click on the "24/7 customer support" link on
their actual website..
Good Luck!
Kitzianne
Posts: 1244
Joined: Feb 18, 2008 4:51 am
Posted: May 24, 2010 11:24 am
I can get to live chat only on the log in screen. Good luck...
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: May 24, 2010 11:45 am
My SlotoCash emails have been getting blocked again... the only way I can get to them is from live chat.
anniemac
Posts: 1507
Joined: Jun 06, 2006 9:45 pm
Posted: May 24, 2010 12:43 pm
It took 3 days for me to get a response to my email. But I did get a bonus email this morning which is the first since the end of April.
RGALP
Posts: 5577
Joined: May 03, 2006 8:41 am
Posted: May 24, 2010 7:09 pm
Thanks so much guys I'm going to the site to try to contact them
I'll let you know
I'll let you know
RGALP
Posts: 5577
Joined: May 03, 2006 8:41 am
Posted: May 24, 2010 8:31 pm
Thanks peeps, I went to the site contacted chat and problem solved....
I'm so excited that I can once again talk to them directly
That's why I love this place!!!!!!
I'm so excited that I can once again talk to them directly
That's why I love this place!!!!!!
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: May 24, 2010 8:31 pm
Thanks peeps, I went to the site contacted chat and problem solved....
I'm so excited that I can once again talk to them directly
That's why I love this place!!!!!!
GREAT!
voodookitty
Posts: 4435
Joined: Mar 06, 2006 3:04 am
Posted: May 25, 2010 8:26 am
Glad you got it all worked out!
Thanks peeps, I went to the site contacted chat and problem solved....
I'm so excited that I can once again talk to them directly
That's why I love this place!!!!!!
bob stevens
Posts: 29
Joined: Jun 07, 2010 6:16 am
Posted: Jun 10, 2010 7:32 am
My SlotoCash emails have been getting blocked again... the only way I can get to them is from live chat.
I see no problems regarding their support system even if its just sent through emails. I sent them a concern regarding cash payout and they did answer me so quickly. They are more convenient compared to other sites.