SLOTOCASH VIP 5% CASHBACK
deming12
Posts: 244
Joined: Oct 29, 2005 3:03 pm
Posted: May 04, 2010 12:17 am
I went to SlotoCash livechat and asked about the 5% for this month .. after a few minutes they stated "I do not see your 5% but I'll give you 30.00." This was very nice (I played & lost
) but thought it was a little odd .. I deposited often last month and thought it would be there??
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: May 04, 2010 12:22 am
deming12, Hi! Some months they have software problems automatically calculating the cashback and it takes a few days to show up. It seems to happen every 3 or 4 months. Email and ask for a manager's help if you do not think you got enough. $30 would be 5% of $600 in deposits with no cash outs, so if you deposited more than that than email.
deming12
Posts: 244
Joined: Oct 29, 2005 3:03 pm
Posted: May 04, 2010 12:46 am
I'll have to check my history and add up the deposits .. TY!!
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: May 04, 2010 9:35 pm
I spoke with SlotoCash. They said that the VIP cashback was credited, so anyone missing it should contact live chat.
queenmap
Posts: 1752
Joined: Oct 24, 2007 5:39 pm
Posted: May 05, 2010 2:21 am
LOL..I don't even get their 100% anymore. Live chat told me it depends on my VIP level. I thought everyone got that + the 5% cashback. I guess I was mistaken.
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: May 05, 2010 2:24 am
queenmap, Hi! All VIP players used to get that, unless they changed things. If you email with the subject "Justine please help", I am sure she will take care of it if you tell her you a nolucker.
queenmap
Posts: 1752
Joined: Oct 24, 2007 5:39 pm
Posted: May 06, 2010 3:14 am
Thanks TDTAT! I will be doing that.
anniemac
Posts: 1507
Joined: Jun 06, 2006 9:45 pm
Posted: May 06, 2010 5:08 am
I didn't get the 100% VIP either. First time since Sloto came into being. Guess I will have to see why I am demoted.
gonecamping2
Posts: 3671
Joined: Aug 11, 2006 7:32 pm
Posted: May 06, 2010 5:20 am
I recieved the 5% cash back, I got 5.00 but I think I received 100% bonus. did ask live chat for free sloto ticket yesterday, and recieved 10.00. but now live chat is unavailabe?????? that seems to be happening alot lately
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: May 06, 2010 1:43 pm
gonecamping2, Hi! If live chat is not working from the casino, then try it from the homepage. Go to the homepgae, then click "Support" at the top left and you will see live chat.
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: May 06, 2010 2:27 pm
queenmap, anniemac, Please check out this thread: http://www.noluckneeded.com/who-did-not-get-the-100-vip-monthly-bonus-at-slotocash-t10642.html
Qualifications for the 100% VIP monthly bonus did not change, so it must have been an error. Post your user names in the thread I linked to above.
Qualifications for the 100% VIP monthly bonus did not change, so it must have been an error. Post your user names in the thread I linked to above.
