Does anyone have a phone number for this casino? I would like my $26 back, that I deposited and was sitting in my account when they locked it.
My fault for not checking here before depositing, but that still doesn't change that they have stolen from me.
Tradition Casino new Rival $30 no deposit or Free Play
No Canada, No Netherlands
Bass4BW
Posts: 439
Joined: Nov 20, 2007 3:52 am
Posted: Oct 27, 2009 9:46 pm
TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 27, 2009 9:56 pm
Bass4BW, Hi! I do not see a phone number for them. Try contacting the member "Tradition" by private message here and email support. I am sure you should get your $26 back and will intervene if they give you any trouble. Any idea why you got locked?
Bass4BW
Posts: 439
Joined: Nov 20, 2007 3:52 am
Posted: Oct 27, 2009 10:29 pm
I had a pop-up saying to contact customer service due to multiple accounts (which I resolved over 2 years ago), but live chat said it was because I have chargebacks from ewalletxpress.
TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 27, 2009 10:40 pm
Bass4BW, In any case they have to give back the $26 I think. Let me know if you have trouble. 
voodookitty
Posts: 4435
Joined: Mar 06, 2006 3:04 am
Posted: Oct 27, 2009 11:05 pm
Hi Bass4BW,
Sorry to hear you are having problems....
Here is a phone # for them, from the United States 1-866-835-6272.
Sorry to hear you are having problems....
Here is a phone # for them, from the United States 1-866-835-6272.
TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 27, 2009 11:11 pm
voodookitty, Thanks! I did not see that on the contact page. 
ops:
ops: Bass4BW
Posts: 439
Joined: Nov 20, 2007 3:52 am
Posted: Oct 27, 2009 11:14 pm
thanks voodookitty, i'll let you know what happens.
Bass4BW
Posts: 439
Joined: Nov 20, 2007 3:52 am
Posted: Oct 27, 2009 11:19 pm
It is a recording that says "no operators are available at this moment."
I am picturing a rotary phone with the handset on the table
I am picturing a rotary phone with the handset on the table
Tradition
Posts: 8
Joined: Oct 24, 2009 12:53 am
Posted: Oct 28, 2009 8:46 am
Please accept my apologize : like you know, Tradition casino changed a lot of parameters permitting to accept players with old chargebacks in Rival Casinos or with too many accounts in different Rival casinos, so it's not really easy for english support to understand the Tradition casino internal policy :-(
Your account is now fully reviewed and your deposit + your bonus 1st deposit are waiting for you.
More, a special gift is waiting for you in your account because i'm very confused about this misunderstanding between english and french support.
Last, i'd like that when players from this forum have a problem with their account, they contact me personnaly by PM on this forum or on this post, like this i can continue to check by my own.
We're really sorry for this problem but i'm sure that our new policy will be soon internally ok :-)
Your account is now fully reviewed and your deposit + your bonus 1st deposit are waiting for you.
More, a special gift is waiting for you in your account because i'm very confused about this misunderstanding between english and french support.
Last, i'd like that when players from this forum have a problem with their account, they contact me personnaly by PM on this forum or on this post, like this i can continue to check by my own.
We're really sorry for this problem but i'm sure that our new policy will be soon internally ok :-)
TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 28, 2009 10:23 am
Tradition, Thanks for the reply.
Bass4BW, Please let us know if this is acceptable or if you want your deposit returned without playing at Tradition.
Bass4BW, Please let us know if this is acceptable or if you want your deposit returned without playing at Tradition.
Bass4BW
Posts: 439
Joined: Nov 20, 2007 3:52 am
Posted: Oct 28, 2009 7:17 pm
I am good with that. I was originally very frustrated that I was not contacted (as live support had stated,) before my account was locked and could not reach anyone from tradition. I appreciate emma's effort in resolving this issue. They also gave me an extra bonus, Which was very generous of them.
tookaotik
Posts: 84
Joined: Jun 21, 2009 6:33 pm
Posted: Oct 29, 2009 12:18 am
Can we claim both no deposit bonuses or just one?
codyman
Posts: 1450
Joined: Mar 16, 2006 11:56 am
Posted: Oct 29, 2009 2:41 am
Can we claim both no deposit bonuses or just one?
Just one, once you pick one the other goes away
Son, if you really want something in this life, you have to work for it. Now quiet! They're about to announce the lottery numbers
TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 29, 2009 7:58 am
Can we claim both no deposit bonuses or just one?
Pick one... I think the $30 gives a better shot at winning due to the terms.
TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Nov 01, 2009 9:05 am
HighContent, Did you cashout and get paid? 