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nettelarr42794
Posts: 4462
Joined: Dec 02, 2005 1:21 am
Posted: Feb 17, 2008 5:19 am
msdff:
Hi,
I downloaded and I didnt get any 7 free smile
Do I have to go to support and ASK for them?


Email support and have them review your account... And remember its a new casino so give them a few days... Hope this helps smile
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Feb 17, 2008 6:43 pm
TDTAT:
Hello everyone!
If you have trouble running Rival casinos,
it is probably on their end. Please try again
in a few days and everything should be fine
smile
voodookitty
Posts: 4435
Joined: Mar 06, 2006 3:04 am
Posted: Feb 18, 2008 12:13 am
nettelarr42794:
msdff:
Hi,
I downloaded and I didnt get any 7 free smile
Do I have to go to support and ASK for them?


Email support and have them review your account... And remember its a new casino so give them a few days... Hope this helps smile


I emailed them a few days ago.....

So far....... No response
nettelarr42794
Posts: 4462
Joined: Dec 02, 2005 1:21 am
Posted: Feb 18, 2008 12:15 am
voodookitty:
nettelarr42794:
msdff:
Hi,
I downloaded and I didnt get any 7 free smile
Do I have to go to support and ASK for them?


Email support and have them review your account... And remember its a new casino so give them a few days... Hope this helps smile


I emailed them a few days ago.....

So far....... No response


They are a new casino so it might take a little longer than a few days to get situated. Maybe you could try emailing them again...
blove
Posts: 1122
Joined: Nov 25, 2006 4:10 am
Posted: Feb 18, 2008 12:49 am
I'm going to go try this one...but 100x bonus playthrough and $70 max cashout?! smileops: smile Yep, I'm thinking this won't be my favorite casino! LOL! smile But thanks for the freebie!! smile
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Feb 18, 2008 2:45 am
blove, smile Good luck!!
crazyashell12010
Posts: 1015
Joined: Jul 23, 2007 1:20 pm
Posted: Feb 18, 2008 2:06 pm
wtg msfilly
rae
Posts: 727
Joined: Aug 03, 2006 5:11 pm
Posted: Feb 18, 2008 2:41 pm
I dl'd Friday night - was locked out - emailed them twice - STILL no response. It makes me wonder. Other Rivals were really on top of this when they opened so it makes me a little leary of them.
Rae
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Feb 18, 2008 2:47 pm
rae:
I dl'd Friday night - was locked out - emailed them twice - STILL no response. It makes me wonder. Other Rivals were really on top of this when they opened so it makes me a little leary of them.
Rae


Hi Rae!! I know but when a casino first opens,
support is a bit overwhelmed smileops: try going to live
chat maybe and they can forward a request to a manager.
I am leary of themk too, but because of the high playthrough smile
rae
Posts: 727
Joined: Aug 03, 2006 5:11 pm
Posted: Feb 18, 2008 3:05 pm
OK - now I am pissed. I got a hold of chat. The response was "you have duplicate "problematic" accts with other rivals and therefore your acct has been flagged and is not eligible for bonuses. Hummmmmm, that's funny, since I opened one at Simon a few months back with no problem.
I had an issue with DiVinci's about a year ago. They told me to re-register, which I did, then my acct was locked because I had duplicate accts. After 6 months, I finally got a hold of someone who "straightened" it out. I specifcally asked if this would be a problem in the future and they assured me that it wouldn't. After I registered with SS with no problems (and have been a depositor and received cahouts, I figured all was fine.
How dare they say I have "problematic" issues.
UUUUUGGGGGGGGGGGGGGGGGGGGGGGGGGGG!!!
Ok, I am all better now. I am uninstalling that casino and they can shove their $7 you know where!!
Thanks for listening.
Rae
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Feb 18, 2008 3:20 pm
rae, ok.. sorry I will complain about this.
Don't be offended. It is just support using funny wording.
At least they did not call you a "bonus abuser" smile

Also, go post in the review post if you feel like it smile

smile http://www.noluckneeded.com/viewtopic.php?t=5795
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Feb 18, 2008 4:07 pm
voodookitty:
nettelarr42794:
msdff:
Hi,
I downloaded and I didnt get any 7 free smile
Do I have to go to support and ASK for them?


Email support and have them review your account... And remember its a new casino so give them a few days... Hope this helps smile


I emailed them a few days ago.....

So far....... No response


Try going to live chat and tell them you need
a "Manager account review" smileops:
smile
msdff
Posts: 299
Joined: Aug 18, 2007 12:10 pm
Posted: Feb 18, 2008 6:39 pm
I have also e-mailed them about the problems I have with no bonus. (mailed them friday) and haven´t heard anything from them.
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Feb 18, 2008 6:50 pm
msdff, Sorry about that. You can try this:
Go to live chat and tell them to request a "Manager account review"
smile
casinoman
Posts: 1
Joined: Dec 08, 2006 2:21 am
Posted: Feb 18, 2008 11:02 pm
I cant complain about finding free casino money, I found the free 7.00 , but it comes with a ONE HUNDRED TIMES ROLLOVER and the MAXIMUM cashout of 70.00...............and if you deposit, the playthrough is 40x , about 14 times higher than the other rival casinos....I must say I will pass on depositing !!!!