TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 13, 2007 6:03 pm
terri351:
I did recieve an email that said that I am not eligible for any promos because of having a nother account. This is the 1st time I've ever even downloaded the casino, who knows?!
they mean you have multiple accounts at some rival casino...
Email a manager and ask them to review your account.. maybe they can do something
Wispo
Posts: 148
Joined: Apr 19, 2006 2:11 pm
Posted: Oct 13, 2007 6:55 pm
Dear Per Hansen,
Regarding the promotions for your account.
We're sorry but people from Denmark amongst some other countries may not receive this and other promotions unless notified.
This is also reflected on our current promotional terms and conditions.
Thank you for understanding.
If you have any further questions, please don't hesitate to contact us again.
Simon Says Customer Service
jackpotjanet
Posts: 14
Joined: Aug 17, 2006 4:50 am
Posted: Oct 15, 2007 8:28 am
I am locked out of my new Simon Says account "janetsampier" and was told Security would have to check it out. As a matter of fact, my account is locked every time I try to sign up at a Rival casino. Pantasia is the only one where I can play. Will appreciate anything you can do!!!
TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 15, 2007 8:34 am
jackpotjanet:
I am locked out of my new Simon Says account "janetsampier" and was told Security would have to check it out. As a matter of fact, my account is locked every time I try to sign up at a Rival casino. Pantasia is the only one where I can play. Will appreciate anything you can do!!!
Hello! Security is checking.. the thing is that once you get blocked one
time it will happen at any new rival.. you just need to ask
support to have a manager review your account and they
will unlock it as long as you do not have multiple accounts
at one casino.. let me know what support says..
it should not take them more than a day or 2 for the review 
TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 15, 2007 12:26 pm
Wispo:
Dear Per Hansen,
Regarding the promotions for your account.
We're sorry but people from Denmark amongst some other countries may not receive this and other promotions unless notified.
This is also reflected on our current promotional terms and conditions.
Thank you for understanding.
If you have any further questions, please don't hesitate to contact us again.
Simon Says Customer Service
they must be crazy!! Players from Denmark love to gamble...
I will tell them they should rethink their policy 
ops: 
crazyashell12010
Posts: 1015
Joined: Jul 23, 2007 1:20 pm
Posted: Oct 15, 2007 11:48 pm
I just put money into my account around 3 days ago and today i tryed to log into the casino and it tell me i been locked out so i went to live chat and ask why is my casino locked and she told me it was because of multiple accts and i have only 1 with them but then see said it was because someone in the house has a account at superior casino and that someone is my boyfriend not me now i woulder if he is going to have prombles getting his $300 because of all this and from what i understand it was a new casino we did not no they were affiliated
TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 16, 2007 6:52 am
crazyashell12010:
I just put money into my account around 3 days ago and today i tryed to log into the casino and it tell me i been locked out so i went to live chat and ask why is my casino locked and she told me it was because of multiple accts and i have only 1 with them but then see said it was because someone in the house has a account at superior casino and that someone is my boyfriend not me now i woulder if he is going to have prombles getting his $300 because of all this and from what i understand it was a new casino we did not no they were affiliated
If you make more than one account at any RIVAL
then you get blocked AT ALL OF THEM. NEVER MAKE MORE
than one account at any casino or you will be considered a bonus abuser.
You could email a manager and explain, maybe that will help.
TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 16, 2007 11:21 am
TDTAT:
jackpotjanet:
I am locked out of my new Simon Says account "janetsampier" and was told Security would have to check it out. As a matter of fact, my account is locked every time I try to sign up at a Rival casino. Pantasia is the only one where I can play. Will appreciate anything you can do!!!
Hello! Security is checking.. the thing is that once you get blocked one
time it will happen at any new rival.. you just need to ask
support to have a manager review your account and they
will unlock it as long as you do not have multiple accounts
at one casino.. let me know what support says..
it should not take them more than a day or 2 for the review
I went ahead and emailed also to see if that would help
TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 16, 2007 4:28 pm
TDTAT:
new $20 free no deposit bonus for all usa players!!
new rival casino SimonSays Casino
http://simonsayscasino.com/get/a?id=20665
check the terms when you claim!! $400 maximum cashout- good luck!!!
I must say.. I do like this new Rival Casino
ladyrox
Posts: 1569
Joined: Feb 27, 2007 6:10 am
Posted: Oct 16, 2007 4:30 pm
has anyone won from their $20? i was able to play for a while on mine, but now cashout!
TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 16, 2007 4:32 pm
ladyrox:
has anyone won from their $20? i was able to play for a while on mine, but now cashout!
someone must have won.. Simon Says told me that
they are negative $2000 from noluck members~~~!!
TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 17, 2007 9:40 am
TDTAT:
jackpotjanet:
I am locked out of my new Simon Says account "janetsampier" and was told Security would have to check it out. As a matter of fact, my account is locked every time I try to sign up at a Rival casino. Pantasia is the only one where I can play. Will appreciate anything you can do!!!
Hello! Security is checking.. the thing is that once you get blocked one
time it will happen at any new rival.. you just need to ask
support to have a manager review your account and they
will unlock it as long as you do not have multiple accounts
at one casino.. let me know what support says..
it should not take them more than a day or 2 for the review
sorry, this account can not be unlocked
you can not make multiple accounts at any rival or you
get blocked ops:
Hi Tawnia,
Unfortunately I will not be able to open this account. I am limited to what I
can see, but there are several other players linked to this account.
Best Regards,
Kendra
TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 20, 2007 5:38 am
TDTAT:
new $20 free no deposit bonus for all usa players!!
new rival casino SimonSays Casino
http://simonsayscasino.com/get/a?id=20665
check the terms when you claim!! $200 minumum and $400 maximum cashout- good luck!!!
ladyrox
Posts: 1569
Joined: Feb 27, 2007 6:10 am
Posted: Oct 20, 2007 8:14 am
GLAD TO HEAR SOMEONE HAS ONE!!!
TDTAT
Posts: 109279
Joined: Mar 11, 2006 7:06 pm
Posted: Oct 20, 2007 11:34 am
ladyrox:
GLAD TO HEAR SOMEONE HAS ONE!!!
Our very own vodookitty cashed out $2000 about 2 days ago!!!
WOOHOOOO!!
