Lock Casino | $10 Free Chip Exclusive | MAC Friendly Casino

I am having difficulties also.Once i sign in it brings up a black blank screen and will go no further : (

carolpm:
I am having difficulties also.Once i sign in it brings up a black blank screen and will go no further : (

Hi! Try cleaning your cookies and rebooting your computer. If that does not work, try the instant play version of the casino or ask live chat for technical help.

carolpm, Did you get into the casino?

no....... it still loads a blank screen for me

carolpm, Did you try the "Instant play" version? If that does not work, you may need to uninstall the casino and download again... or ask live chat to help.

carolpm, Let me know what happens... wish I could help more.

They refused me

colywog, Hi! If you are a new player then you need to enter the code in the cashier. If you are not a new player, then the code will not work.

carolpm, Did instant play work?

If anyone plays at Lock casino, please post a review.

U said post if I play...opened acct used bonus code and playeed Shopping Spree2 on the 5th spin I hit $1250.00!!! I have 40x playthrough so we'll see what happens...will keep u posted. Murjibal/cyndi

murjibal, Congrats! I hope you keep winning, but remember the maximum cashout on the free chip is $50. ops:

OK TAWNIA HERE'S THE SCOOP!...i WAS PLAYING CUZ WHEN i WENT TO CASHIER IT SAID I STILL HAD A $980SUMTHINPLAYTHROUGH NEEDED. SO I WENT TO THE NEW AZTECTREASURE GAME AND WAS PLAYING @$25.00BET N' DOIN OK, MY BAL WAS $1050 AND SOME CHANGE, I REMEMBER CUZ I WAS PLAYIN $12.50 BEFORE AND SAW THE $1050 N' CHANGED IT...WELL I WAS WATCHIN THE REELS N HAPPENED TO GLANCE UP AFTER I HIT PLAY AND SAW MY BALANCE CHANGE TO $25.00!!! SO I WENT TO CASHIER AND IT SAID WITHDRAWABLE $21.60 THEN I HIT /PLAY HISTORY AND IT SAID $981.00 WITHDRAWAL REQUESTED NEXT LINE SAID APPROVED! I WAS PLAYIN THE SLOT AND NEVER MADE SUCH A REQUEST! I WAS PISSED! CUZ I WOULDA TOOK THE $50.00! ANYWAY I JUST PLAYED DOWN THE $21 AND NOW HAVE A .34 BALANCE. LOGGED OUT N WILL NEVER PLAY THERE AGAIN! MABE U COULD FIND OUT WHAT HAPPENEED I AM CURIOUS. WAS IT AN AUTO REQUEST? THE CASHIER PAGE SAID I STILL HAD A PLAYTHROUGH REQ. AND I ONLY PLAYED LESS THAN A HALF HOUR SO I DID'NT THINK A WITHDRWL; AWAS POSS. IF U WANT MY OPINION THIS WAS CROOKED N I HAVE NO PATIENCE FOR IT. IT WAS FREE $ SO I JUST PLAYED THE REST OUT...I DIDNOT LOSE ANYTHING REALLY, IT'S JUST THE PRINCIPLE! LET ME KNOW WHAT U THINK, U ALWAYS TAKE CARE OF YOUR MEMBERS SO I'D LIKE UR TAKE ON IT. TAKE CARE AND EVRYONE BEWARE!... CYNDI/MURJIBAL

murjibal, Hi! You could have gone to live chat right away and told them what happened. Anytime you suspect an error, stop playing and go to support right away, also Take a screen shot if possible. I have heard of this happening at iNetBet with free chip play. In the other cases I heard it was setting the balance to the max cashout allowed, and after the wagering requirement was met, so your case seems strange.

Email a manager or go to live chat and tell them to check your history. Let me know what happens. It may have been a technical error, which needs to be resolved.

Also please send me your casino ID by private message so I can follow up with a manager.

murjibal, I emailed the casino with your comments.