Wow! Another $20 from Tropica casino

hi everyone! i claimed the $20 at Tropica on friday and didnt have time to play at the time so i went back saturday and it was gone! never has this happened to me-less than 24hrs & it was removed or expired! does anyone know how to check the terms of a bonus that was removed? live chat to me to look in my history but i dont see anything?



Here is a copy of your recent chat with casino support.
General Info
Chat start time Nov 29, 2009 3:55:06 AM EST
Chat end time Nov 29, 2009 4:08:32 AM EST
Duration (actual chatting time) 00:13:25
Operator Thomas



Chat Transcript
info: All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 38seconds. An operator will be with you shortly.
info: You are now chatting with 'Thomas'
Thomas: Welcome to Tropica Casino Live Support. How may I assist you?
agentkado: hello
agentkado: im wondering what happened to my $20 i had in my account friday?
Thomas: May I have your Login name and email address please?
agentkado: agentkado
agentkado: angela-kaden@live.com
Thomas: One moment please.
Thomas: I can see that the bonus has expired.
agentkado: it expired in less than 24hrs from when i claimed it?
Thomas: In your account it gives the message that it has expired.
agentkado: ok! where can i see that?
agentkado: this has never happened to me b4
Thomas: If you go to your transaction viewer in history in your cashier and you can see that it was removed and maybe you can see when you click on it at the end it says bonus removed due to terms.
agentkado: ok! is there any other no deposit bonus you could do for me, please?
Thomas: One moment please.
Thomas: I'm sorry but there is nothing available at the moment however I do see you have a (Tropical Heaven 300% Match) available in your cashier with your first deposit.
agentkado: right but i dont have any $ after shopping the black friday after thanksgiving sales
agentkado: oh well, thanks 4 your time
Thomas: You are very welcome.
Thomas: Have a nice day.

i got the 20, it was a waste of time to play 100x playthrough max 40 withdrawal, that to me is the dumbest way to draw players

Here was the email for the "free $20"

-----------------------------------------------------------------

Hi jeanette,
At Tropica, we're big on bonuses, bigger on winnings, BUT even BIGGER on Fun!

So, if you're counting down the days till payday, count no more cause we're offering you a:

20 NO DEPOSIT CHIP!

To get your NO DEPOSIT CHIP:

* Login to your Tropica gaming account
* Claim the 'Everyday is Christmas with 20 Free' offer
* Enjoy your Instant Bonus!!!

See you soon!!

Maybe they are really giving this $20, 'Everyday'.
This is the second day in a row that I got it.

I didn't have any problems with it being removed... in fact, I claimed it
before I went to work in the afternoon and came home 11 hours later
and it was still there.
Sorry, I didn't pay any attention to the expiration in the terms.

I did notice that comp points are not being accumulated like they were,
the first time playing a no deposit bonus there

Don't worry....
If it disappeared, there was not a big loss.
Max-cashout was $40 and don't remember the play-thru, but if I can remember correctly - it was high (maybe, 50x bonus...?)

hello and very thanks, the 20 is ok for me good luck

voodookitty:
Here was the email for the "free $20"

-----------------------------------------------------------------

Hi jeanette,
At Tropica, we're big on bonuses, bigger on winnings, BUT even BIGGER on Fun!

So, if you're counting down the days till payday, count no more cause we're offering you a:

20 NO DEPOSIT CHIP!

To get your NO DEPOSIT CHIP:

* Login to your Tropica gaming account
* Claim the 'Everyday is Christmas with 20 Free' offer
* Enjoy your Instant Bonus!!!

See you soon!!

Maybe they are really giving this $20, 'Everyday'.
This is the second day in a row that I got it.

I didn't have any problems with it being removed... in fact, I claimed it
before I went to work in the afternoon and came home 11 hours later
and it was still there.
Sorry, I didn't pay any attention to the expiration in the terms.

I did notice that comp points are not being accumulated like they were,
the first time playing a no deposit bonus there

Don't worry....
If it disappeared, there was not a big loss.
Max-cashout was $40 and don't remember the play-thru, but if I can remember correctly - it was high (maybe, 50x bonus...?)

OOPS!
I was mistaken.. the play-thru is 100x bonus ($2000)

And, I think it is 'everyday'

Here the play-thur 100xBonus(2000)

well i have done everything i can to bring this matter to their attention and still recieved no response so i am giving up on it but i will think twice about playing any of their wagering promotions again

imo, Tropica has the tightest slots in all of cyberspace...in addition, their bonuses come with a ridiculous 100X playthru! I've played numerous free chips from them,.. I don't think I've once wagered more than 2 times the bonus before going broke.

I don't see myself ever depositing there.

Goodluck

I claimed the $20 today, got it up to $300+ and played the new I-slot, and ended up busting out, I was close to meeting WR, just couldn't hit anything on the new slot.

i havent won anything from the new slot either it always just takes my money and leaves me in the past broke
I still havent got a response from tropica yet

nathan1234:
well i have done everything i can to bring this matter to their attention and still recieved no response so i am giving up on it but i will think twice about playing any of their wagering promotions again

What matter are you talking about? Tropica has bad bonus terms, so it is probably a good idea to play wothout a bonus or try a different casino.

I did not get me today it is Xmas already lol

i did not receive mine either

I had deposited at tropica and had 84$ in my account and they sent me an email stating that if i wagered 50$ or more on gobblers gold on thanksgiving then i would recieve a 25$ free chip i wagered 76$ on this game thursday around 1:00 pm just for this promotion (I never usually play it because i dont like gobblers gold that much) i have sent them several emails and live chat told me that the matter was being reviewed by their promotions manager but stilll havent gotten any response from them i even sent them a copy of the email that i recieved from them with this promotion in it
still nothing

Did anyone get this today??