NedPlay New Microgaming 10 free spins offer *NO USA

Well it is now going on 7 days. Spoke to live support for the 4th time last night, and for the 3rd time, was promised that the agent would absolutely ensure that I have them within 24 hours. Told her I would wait and see, and if there weren't in tonight, would be deleting software, and never depositing there. Told her they were not doing themselves any favours with this.

luckyma55, Sorry! I will let them know

ty!

got spins diddnt evan get to $2 lol

meowdacat, Happy birthday (belated)

Another 24 hours have passed, and have not received the promised spins. I give up. If they can't get the spins software to work, should just give an equivalent no deposit bonus. Glad I don't deposit unless I try site with free money first, I am afraid how long it would take for their welcome bonus to process. What a waste of time!

luckyma55, Did you try logging into the Tomb Raider slot?
You are in the download version right?
Other members have received the bonus.. I did not make it up ops:

Hi, and ty for trying to help. I have logged into Tom Raider, Secret of the Swords every day for over a week now, and still no spins. Live support keeps saying I will get them but they never show. As I said earlier, they are doing themselves no favours. I was going to deposit, and then I thought, no, wait for free spins so you can see how it plays. Thank heavens I did, because when they don't follow through on promises, it makes you wonder what they would be like to deal with over deposit bonuses, or cashouts. I know you didn't make it up, live support assures me I am entitled, and all four reps I have dealt with promised they would absolutely ensure I got them. I guess they don't care for Canadian players, only Europeans matter.

luckyma55, Sorry for the trouble. I think it is more likely a technical problem than intentional.
I am sure they like everyone's money the same. However some
countries are blocked from bonus at some casinos dues to laws and
other things.

They are a newer casino, and newer casinos tend to have more
technical problems. Hopefully they will get their problems worked out soon.

Sorry you had a bad experience... there is no excuse for that.

luckyma55, I contacted Nedplay and they would like your casino id
to get this taken care of. You can send it to me by private message or post here

its luckyma55, and just to say they more than took care of this afternoon. Gave me my spins, plus more. Awesome. Said there was a problem with the account no one was aware of at live support, but it is now fixed. ty for your help.

luckyma55:
its luckyma55, and just to say they more than took care of this afternoon. Gave me my spins, plus more. Awesome. Said there was a problem with the account no one was aware of at live support, but it is now fixed. ty for your help.

GREAT TO HEAR!!

Played out my spins, didn't manage to cash out, but got a lot of play out of my winnings. Will be depositing. Nice to see a casino that takes action to keep players happy, even if it did take a little while for it to get sorted out.

made withdrawl request for only £100.been onto live support,and phone and given me all different reasons why the payout was taken so long.bewarned do not deposit here

mrhunk, What do you mean? They have been reputable as far as I have heard. It is very rare that a microgaming casino does not pay.

Did they say you had 2 accounts or something? Did you make a deposit
or are you talking about the freeplay bonus?

I am interested to hear the details.

Give me your account name and I will find out what happened.
They are regulated, so if you are owed money let me know.