I also email them last night about the $30 i never got and still nothing. not even a return email
good luck to everyone with this site
Victory Palace Casino - €/£/$ 30 Free (NOW NO USA)
USA Can not cashout or deposit here
crazyashell12010
Posts: 1015
Joined: Jul 23, 2007 1:20 pm
Posted: Oct 15, 2007 9:38 am
crazyashell12010
Posts: 1015
Joined: Jul 23, 2007 1:20 pm
Posted: Oct 15, 2007 9:45 am
I also email them last night about the $30 i never got and still nothing. not even a return email
mystique
Posts: 138
Joined: Oct 27, 2006 12:37 pm
Posted: Oct 15, 2007 9:51 am
lol funny i redeemed code oct first then thought lets try sep first well i now have 73 dollars in my account?? off to play free money
mystique
Posts: 138
Joined: Oct 27, 2006 12:37 pm
Posted: Oct 15, 2007 9:54 am
well that was a oke lol logged back in a fter last post no $$$$ oh well??
crazyashell12010
Posts: 1015
Joined: Jul 23, 2007 1:20 pm
Posted: Oct 15, 2007 10:42 am
I just wanted to tell everyone they just email me back and this is what they said
Can you confirm that you are entering the code exactly as shown on the website? The system is picky about capital and lower case letters, so the code needs to be entered exactly as: Oct30usd. Entering the code as written here should resolve the problem. Please let me know if the bonus still does not get credited.
and than i tryed it again and i got it now but lest want into i get back from work to see if it is still there
Can you confirm that you are entering the code exactly as shown on the website? The system is picky about capital and lower case letters, so the code needs to be entered exactly as: Oct30usd. Entering the code as written here should resolve the problem. Please let me know if the bonus still does not get credited.
and than i tryed it again and i got it now but lest want into i get back from work to see if it is still there
crazyashell12010
Posts: 1015
Joined: Jul 23, 2007 1:20 pm
Posted: Oct 15, 2007 10:59 am
they email me back and now i got it
voodookitty
Posts: 4435
Joined: Mar 06, 2006 3:04 am
Posted: Oct 15, 2007 11:21 am
I tried this Casino, right now!
I don't know whether to say, that this Casino is "Strange"... hmmmmm..... or "Unique"
I don't know whether to say, that this Casino is "Strange"... hmmmmm..... or "Unique"
smilla02
Posts: 18
Joined: Sep 06, 2007 3:56 am
Posted: Oct 15, 2007 1:02 pm
That solved the problem in my case anyway. The 30 euros is in my account anyway. Hav a nice day everyone!!!!!
Smilla
Smilla
timmsa
Posts: 924
Joined: Apr 16, 2006 4:30 pm
Posted: Oct 15, 2007 1:25 pm
i got an email this morning, it said the code i tried to redeem was not for u.s. i guess
anyway they sent me a code that worked
give it a try it may work for everyone
CF6507
anyway they sent me a code that worked
give it a try it may work for everyone
CF6507
kttyfn011
Posts: 579
Joined: Mar 27, 2006 8:15 pm
Posted: Oct 15, 2007 2:57 pm
Thanks crystal32, I got the 30 and had a blast at the game octoberfest. I ended up at 0 cash, but the main thing is, this casino is allot of fun.
Your Friend at NLN kttyfn011@comcast.net
Your Friend at NLN kttyfn011@comcast.net
abmile
Posts: 173
Joined: Aug 08, 2005 5:14 am
Posted: Oct 15, 2007 7:51 pm
thanks got the 30.00 with no problem
crazyashell12010
Posts: 1015
Joined: Jul 23, 2007 1:20 pm
Posted: Oct 16, 2007 12:04 am
the money was in my account last night and it was still in my account when i got home from work today so i played and the games are ok
LU1MOM
Posts: 85
Joined: Dec 31, 2005 1:10 pm
Posted: Oct 16, 2007 12:45 am
I figured out how to get the bonus I had to enter the code a few times but then I realized I did not capitalize the O as soon as I did that the code Oct30usd worked a bonus was in my account in less then 30 sec. Then I found new code for $50 that worked hope it works for everyone else. Code is----CF6507 Have Fun and GOOD LUCK
amy2071
Posts: 122
Joined: Sep 20, 2006 5:53 pm
Posted: Oct 16, 2007 5:21 pm
hey guys, I signed up at victorias casino yesterday, and I recieved this by email today:
Dear Client,
Thank you for trying out Victoria Palace Casino! Our casino has traditionally been a European brand, and until recently our marketing has been focused within Europe.
In the past few weeks, word about our casino has gotten out on the other side of the pond and we've had a huge response from the North American market. While we are always delighted to have new clients interested in our site, this has put us in a difficult situation.
As you probably know, a recent law passed in the United States has prohibited most major online payment processors from facilitating transactions to or from online casinos. What this means for us is that we effectively have no tools to allow US players to deposit or withdraw from our casino.
We're not satisfied with this situation. We believe that the end user, you as the player, should have the right to choose what to do in your own spare time. And if you do make the choice to game online, then you should have access to a safe and secure gaming environment, a management team you know you can trust with your hard earned money and a customer service team that is always available to answer any questions you might have.
Our management team is currently working on a solution to this problem, and we will keep all of our new US clients informed with any developments in this area. At present, however, we are not able to accept US financial transactions and unfortunately must inform you that while you may continue using our site with our monthly bonuses, or in play for fun, we cannot offer you any payment solutions at this time. We hope you understand that we are affected by this US legislation just as you are and, like you, we don't agree with a law that prohibits your personal choice.
If you have any comments or suggestions regarding this situation, we would really like to hear from you. Any emails sent to our support team will be forwarded to the appropriate group for review.
Thank you again for your patronage.
Sincerely,
Scott Sanders
Team Lead, Customer Support
Dear Client,
Thank you for trying out Victoria Palace Casino! Our casino has traditionally been a European brand, and until recently our marketing has been focused within Europe.
In the past few weeks, word about our casino has gotten out on the other side of the pond and we've had a huge response from the North American market. While we are always delighted to have new clients interested in our site, this has put us in a difficult situation.
As you probably know, a recent law passed in the United States has prohibited most major online payment processors from facilitating transactions to or from online casinos. What this means for us is that we effectively have no tools to allow US players to deposit or withdraw from our casino.
We're not satisfied with this situation. We believe that the end user, you as the player, should have the right to choose what to do in your own spare time. And if you do make the choice to game online, then you should have access to a safe and secure gaming environment, a management team you know you can trust with your hard earned money and a customer service team that is always available to answer any questions you might have.
Our management team is currently working on a solution to this problem, and we will keep all of our new US clients informed with any developments in this area. At present, however, we are not able to accept US financial transactions and unfortunately must inform you that while you may continue using our site with our monthly bonuses, or in play for fun, we cannot offer you any payment solutions at this time. We hope you understand that we are affected by this US legislation just as you are and, like you, we don't agree with a law that prohibits your personal choice.
If you have any comments or suggestions regarding this situation, we would really like to hear from you. Any emails sent to our support team will be forwarded to the appropriate group for review.
Thank you again for your patronage.
Sincerely,
Scott Sanders
Team Lead, Customer Support
Cindysmyname
Posts: 29
Joined: Jul 02, 2006 6:01 pm
Posted: Oct 18, 2007 6:22 pm
ok i have a problem .. every time i try to go to victory palace casino i get this message (This text is replaced by the Flash movie ) and thats all it says on the web page anyone have any ideas on how to solve this problem?
Thanks Cindy
Thanks Cindy