new $50 n/d bonus code Palace of Chance *USA OK

wow, quite an experience. I am sorry to know that happened. It kind of sucks to play and meet requirement and think you are okay to cash out but encounter difficulties. i think i would have pursued a little bit further, but i totally understand your frustration!. been there done that! seriously. Good Luck to you in the future.

TDTAT:
acirema77, I went ahead and emailed the affiliate manager..
that is ridiculous for a $100 cashout

Thanks, I'm really not happy about this, considering I've contacted three times now and they gave me a different excuse each time. I sent docs a long time ago and they said I was all set. I don't even know which credit card they are talking about, it could any number of Netspend gift cards.

acirema77, Yes I sent an email to the affiliate rep
and they better go yell at the casino people and tell them to
get this straight!!

acirema77, This is what the affiliate manager just
told me!!

Hi Tawnia,

That player's payout has been approved and should be in his account within
the next week or less.

Let me know if that doesn't happen or if there is anything else I can do for
you.

Kind Regards,
Nicolas Johnson

TDTAT:
acirema77, This is what the affiliate manager just
told me!!

Hi Tawnia,

That player's payout has been approved and should be in his account within
the next week or less.

Let me know if that doesn't happen or if there is anything else I can do for
you.

Kind Regards,
Nicolas Johnson

Thanks, but now they are telling me it will be sent by check, then they say to check back the next day. When I did they say
"Dave: Is there something else I can help you with?
acirema77: Was it sent?
Dave: no
Dave: theres is no information right now in regards to your withdrawal. please check back tomorrow. thank you for your understanding"

Guess I'll just keep persisting. Thanks for your help

acirema77, I will tell the affiliate rep they
are hasseling you.. and I am mad!!
just assume it is on the way.

acirema77, Look for your payment SOON!!
I have sent an email complaint about this
ridiculous ordeal to a top manager and threatned
to blacklist this group of casinos if they do
not shape up fast.

Hi Tawnia,

I checked up with both the management and the finantial deparment.

That clerk is WAAAAYYYY off. Your player will receive a Western Union or
money gram, but tell him to keep in mind that he will have about $12 worth
of fees deducted from his $50 payout. The extra $12 will be placed in his
account as a courtesy. He will have the money within less then a week.


Let me know if he or you have any other issues.

Kind Regards,
Nicolas Johnson

TDTAT:
acirema77, Look for your payment SOON!!
I have sent an email complaint about this
ridiculous ordeal to a top manager and threatned
to blacklist this group of casinos if they do
not shape up fast.

Hi Tawnia,

I checked up with both the management and the finantial deparment.

That clerk is WAAAAYYYY off. Your player will receive a Western Union or
money gram, but tell him to keep in mind that he will have about $12 worth
of fees deducted from his $50 payout. The extra $12 will be placed in his
account as a courtesy. He will have the money within less then a week.


Let me know if he or you have any other issues.

Kind Regards,
Nicolas Johnson

Thanks for your help TDTAT, they ended up paying me by Eco, which was my original request.

acirema77, PERFECT!!!! Have fun with the money!!!