NEW $10 n/d bonus City Club Casino 400% *Playtech *NO US

Percival, I am sending you a personal message

Hello and all good luck forumers. I am new to this forum and used the french link (I like the language) for the 10 free. However, live chat said it had expired.... My account id is CCR15056632.

Could you please advise?

Merci beaucoup et bonne chance tous!

Sophietje, bonjour et bienvenue!!! Hello!! The offer is not expired.
I sent your account number to a manager. I will post here
when they answer

Sophietje:
Hello and all good luck forumers. I am new to this forum and used the french link (I like the language) for the 10 free. However, live chat said it had expired.... My account id is CCR15056632.

Could you please advise?

Merci beaucoup et bonne chance tous!

Hello! Sorry, you must have gotten on a playtech bonus
abuse list somehow
Sorry I can not get the $10
DESOLE!!

Hi Tawnia,

Your offer is not expired, It is what was told to your player as she was
a high risk player and was not eligible for the promo. As you know, in
this industry there are many players who try take advantage of
promotions and not everyone qualifies for all the promotion.
I just spent time on the phone to the live support explaining that they
should not tell the players that the offer is expired. I apologize for
any mis convenience


Ashley

CCR09568072

Graeme kirk

Thanks

kirkwick:
CCR09568072

Graeme kirk

Thanks

Hello! I sent your acct#.
Support would not credit the $10?

kirkwick:
CCR09568072

Graeme kirk

Thanks

Hello! Sorry, you have an older account ops:


Hi again,

Unfortunately that player is not eligible as she signed up to the casino a while ago through a different account. As i am sure you are aware, the promo is meant solely for new players in the casino.

Have a great day!
Ash

bonsoir tout le monde!bizzzzzzzz Tawnia
Miss Sylvie a refuse lol

CCR08194572

lena064:
bonsoir tout le monde!bizzzzzzzz Tawnia
Miss Sylvie a refuse lol

CCR08194572

Bonsoir!
Je te les demanderai ledit non. Est-ce que c'est un nouveau compte ?

oui mais desolée Tawnia je comprend aussi bien l'anglais que toi le francais lol
bizzzzzzzzz

lena064, lollllllllll desole.. votre compte.. c'est nouveau?
Je saurai demain les $10
desole moi mauvais francais ops:

lena064:
bonsoir tout le monde!bizzzzzzzz Tawnia
Miss Sylvie a refuse lol

CCR08194572

Bonjour! desole! ops:
Votre compte n'est pas nouveau. Désolé. Les $10 est pour les nouveaux joueurs qui emploient le lien pour s'enregistrer

Hi Tawnia,


This player was denied because he already has an account at city club casino from quite a while ago.
As explained in the previous mail, the promotion is for new players only.
Please feel free to advise this player about a "cash back" coupon in his account. details abouth that offer he can receive from the casino chat support.

Have a good one,

Ash

$10 free is by special link ONLY!!!

version francais: http://www.cityclubcasino.com/lp/special/TDTAT55/10free/fr/
English Version: http://www.cityclubcasino.com/lp/special/TDTAT55/10free/





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**See terms, max cashout for $10
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**Demandez 10$ au service clientel
City Club Casino by Playtech

Still valid!!

my account number is CCR32522232 thanks