TDTAT told me to wait a few days, see if they respond to my new gmail. But, I think we know the answer. So if TDTAT can do anything,..ugh it would be awesome!! and I would be sooooo grateful. I'm gonna try to hang in here.
SupremePlay - Need Help Have not been paid (NOW PAID)
Help what do I do
dtorres313
Posts: 23
Joined: Mar 01, 2011 6:01 pm
Posted: Mar 03, 2011 2:57 pm
Drakella,..I wish i would have read the complaints. I wanna cry, it makes me so upset. This blog makes me feel like I'm not alone.
TDTAT told me to wait a few days, see if they respond to my new gmail. But, I think we know the answer. So if TDTAT can do anything,..ugh it would be awesome!! and I would be sooooo grateful. I'm gonna try to hang in here.
TDTAT told me to wait a few days, see if they respond to my new gmail. But, I think we know the answer. So if TDTAT can do anything,..ugh it would be awesome!! and I would be sooooo grateful. I'm gonna try to hang in here.
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Mar 03, 2011 3:21 pm
dtorres313, What is your account user name?
dtorres313
Posts: 23
Joined: Mar 01, 2011 6:01 pm
Posted: Mar 03, 2011 3:47 pm
dtorres313
I have the transactions #'s & dates do you need them?
I have the transactions #'s & dates do you need them?
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Mar 03, 2011 3:54 pm
dtorres313, Not now. I will try to email them and see what they say.
dtorres313
Posts: 23
Joined: Mar 01, 2011 6:01 pm
Posted: Mar 03, 2011 4:02 pm
WOW Thank You sooo Much! Hope they answer
oneworld23
Posts: 44
Joined: Dec 02, 2009 3:09 am
Posted: Mar 03, 2011 7:21 pm
I would do paypal
dtorres313
Posts: 23
Joined: Mar 01, 2011 6:01 pm
Posted: Mar 03, 2011 8:14 pm
I wish Paypal was an option,..but it is not.
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Mar 03, 2011 10:06 pm
oneworld23, No one from the USA can use paypal for casinos... are you ok?
samsarah1
Posts: 2374
Joined: Oct 17, 2006 10:38 am
Posted: Mar 03, 2011 11:09 pm
tawnia , when i played on these both casinos , 21 grand and supreme they were very nice with me , only when it was english live chat , i never got problem with sam and other live persons
then they put the live chat in my language so i had to speack in french , i think it was cool but no lol , these people are not the same and they are very rude
but they always pay me , first on 5 days then i spoke with julien and sam and they pay me on 2 days max
its after many monthes they changed the managers and they were very bad , like drakela i closed myself these two casino after dispute on live chat
but dtorres im sure you got your monney , all rival have already pay the winners be patient
then they put the live chat in my language so i had to speack in french , i think it was cool but no lol , these people are not the same and they are very rude
but they always pay me , first on 5 days then i spoke with julien and sam and they pay me on 2 days max
its after many monthes they changed the managers and they were very bad , like drakela i closed myself these two casino after dispute on live chat
but dtorres im sure you got your monney , all rival have already pay the winners
be patient dtorres313
Posts: 23
Joined: Mar 01, 2011 6:01 pm
Posted: Mar 07, 2011 2:33 pm
So I'm back and it is 1 week since I have emailed directly to my account manager,customer support and the cashier. I have not recvd any email back. I have been on live chat and 3 reps said "come back tomorrow" each time I come back they tell me the same. It's amazing that casinos are allowed to operate in this manner.
samsarah1
Posts: 2374
Joined: Oct 17, 2006 10:38 am
Posted: Mar 07, 2011 3:02 pm
dtorres i had same problem with the live tchat and i advise them if they continue to do like that i close my accounts and i do it because they havent change , always wait and any promotional mail , any answer by mail and live tchat very rude , i was very tired about that so i closed my accounts but they dont have to pay me
you are waiting payouts continue please to harcel them , at the end you got your money
only be patient, and then , when money is here , close them
you are waiting payouts continue please to harcel them , at the end you got your money
only be patient, and then , when money is here , close them
dtorres313
Posts: 23
Joined: Mar 01, 2011 6:01 pm
Posted: Mar 07, 2011 3:11 pm
I will, thank you Samsarah1 
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Mar 07, 2011 7:44 pm
dtorres313, Sorry, I don't know what to tell you... that is why we have the casino review section so people can find the best casinos with the best reviews and play at good casinos: http://www.noluckneeded.com/website-profiles.php
TDTAT
Posts: 109276
Joined: Mar 11, 2006 7:06 pm
Posted: Mar 07, 2011 7:49 pm
This casino's status has been updated in the casino review section to ROGUE. Avoid Supreme Play and 21 Grand Casino as they have not answered my emails to help with these player issues. dtorres313
Posts: 23
Joined: Mar 01, 2011 6:01 pm
Posted: Mar 07, 2011 7:54 pm
So just like that? There is no one that i can reach out to? I'm not trying to be funny but what about Rival ? There has to be some way to tell someone. Any gaming associations overseas. How can they be allowed to get away with this!